Phone screen questions were about my experience, salary expectations, what interested me in the position. I applied online. Today our team is fully remote by default. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. I applied online. While the context is serious, the work can be fun. Interview questions for health coach designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Happy Friday! I applied through an employee referral. Opens the Fishbowl by Glassdoor site in a new window. Team manager video interview (60 min) 3. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. That means we succeed as a business by doing right by our members. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. Hard to ask questions when no one responds. 9. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. Owen Tran, Senior Product ManagerJoined Cityblock Dec 2018. Complete waste of time. The interview process was fast. We're Hiring! I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Phone screen questions were about my experience, salary expectations, what interested me in the position. This was a few months ago - I had a call with the Recruiter about an HR role. Program impact on health care value streams You get a dedicated care teamA team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. (every interviewer asked this) Can you work with engineers? Cityblock Health interview details in New York City, NY: 21 interview questions and 18 interview reviews posted anonymously by Cityblock Health interview candidates. Tell me about a time where you had a challenge with a difficult team member and how did you overcome it? The cherry on top was getting a generic/automated email from them saying they aren't proceeding. Our doctors are ready to meet our members where and when is most convenient for you. The interviewer was disengaged and didnt care to speak to me. . She told me the salary was 20k lower than the actual JD posting amount. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Why do you want to work here? What KPIs/data elements would you select to solve this problem? She noted that many of these organizations run on tenuous and vulnerable business models. One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. I was contacted by HR for a phone screening and had it scheduled. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. Interviews left a strange taste in my mouth. within 72 hours -- probably 3-5 hours of work 4. Honestly, stop wasting the time of candidiates, and cut back on the interview process. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Asked about my background and experience. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. She shared the challenges of a start-up scaling, though nothing seemed particularly positive. The interviewer was disengaged and didnt care to speak to me. Founder and CEO Toyin . We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. They've gone through several general managers and medical directors. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. Time passed, and I emailed my original interviewer. Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. Recruiter phone interview (30 min) 2. Were still in the early days of this journey and well be more likely to succeed with you on the team. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. Role is ideal for someone with 3-5 years work exp. Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. After 4 phone interviews and 5 person to person interviews I recieved a call from the senior recruiter explaining why I did not get the job. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. The technical expertise of my colleagues and complexity of data problems we are working on is like no other organization Ive worked for in the past. The interview process was fast. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. Forgetting interview times, shuffling meeting times, no follow-up. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. No response. She told me the salary was 20k lower than the actual JD posting amount. It, I applied online. For example, during the pandemic, many community-based organizations couldnt get enough workers to continue coming in. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. This includes finding specialists, getting quick answers from doctors, or help with addiction treatment. Thank you! We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. After we sent up a time and date, I never heard anything back. One thing I love about the NYC tech scene is the mission-bent focus. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Whether its to learn more about our services, ask questions about your membership, or to schedule a visit, call uswed love to hear from you. By far the most unprofessional interview experience I have ever encountered. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Total is around half hour. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. I interviewed at Cityblock Health (New York, NY) in Jan 2022. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. My job search has been a thoughtful and intentional one - as a part of it, I spoke with a well connected healthcare recruiter in NYC who places staff at CityMD, Parsley Health, and Caremore/Aspire alike - in January/February 2020 when we were reviewing my slate of prospects, she said to me "DO NOT go to Cityblock, I'm working with half their leadership team trying to exit!" Health is about your whole selfmind, and body. See the job spec to apply directly or refer! We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. If youre not sure, call us first and well help decide what you need. Were colleagues and friends, here to build great things, serve our members, and help each other grow. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Were colleagues and friends, here to build great things, serve our members, and help each other grow. I got an email from the recruiter setting up a time for a call about the position. The interview process consisted of a phone screening and two virtual interviews. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Be the first to find this interview helpful. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. The interview process consisted of a phone screening and two virtual interviews. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. I applied through a recruiter. Please call 911. The worst interview/job application experience I've ever been through. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Our financial assistance program may help cover your feesmaking our services at no cost to you. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. These populations often have chronic healthcare conditions whose care is complicated by upstream systemic factors like housing, economic stability, social supports, and behavioral health access. The process took 3 weeks. I didn't receive any follow up from her, so I asked her for additional times and dates. I interviewed at Cityblock Health (New York, NY) in Nov 2021. Role is ideal for someone with 3-5 years work exp. Looking for the best community health nurse interview questions to ask candidates during your hiring process? Here, she explains what we do, why we do what we do, and what compassionate care is all about. The process took 3 weeks. Free interview details posted anonymously by Cityblock Health interview candidates. Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. Our story Knew early on it was not a good fit. They moved very quickly and I had 5 interviews total including a case study. I did not receive a confirmation email nor any response when I followed up before the scheduled interview time. See if your insurance is one of our partners. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. I have to engage all of them. When they have better health outcomes, costs go down across the board. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. within 72 hours -- probably 3-5 hours of work 4. Could any provide referrals to these companies? Dr. Emily Hurwitz Our product is better healthcare delivery, and technology is our key to unlocking that at scale. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Why do you want to work here? , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. Maintain or lower cost of care for members by reducing avoidable emergency department visits and inpatient admissions. Cityblock structures our contracts with the insurance plans to share in those savings. I interviewed at Cityblock Health in Aug 2022. This is what we call compassionate careseeing each member as a person, and recognizing that your time, stories and feelings matter. Turned out I was not able to make the interview and asked to reschedule. Phone Number +1 844-692-5625. When our members receive better care, they have better health outcomes. 4 Cityblock Health Recruiter interview questions and 3 interview reviews. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. I applied through an employee referral. Free interview details posted anonymously by Cityblock Health interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. Could any provide referrals to these companies? The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Company Type For Profit. I got an email from the recruiter setting up a time for a call about the position. I interviewed at Cityblock Health (New York, NY) in Dec 2020. Get your stuff together City Block!!! 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Recruiter phone interview (30 min) 2. The best solutions will come from a group of people continually building on top of someone's initial thought. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Seems like the MO based on other responses. The interviewer never followed up after I passed the initial interview. It was great! I know that having a consistent caregiver makes the difference in patient's quality of life, helps to build trust, and ensures that the patients get the best possible care.". One interviewer kept interrupting me. The process took 2 weeks. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. Phone screen questions were about my experience, salary expectations, what interested me in the position. Cityblock Health interview details: 57 interview questions and 54 interview reviews posted anonymously by Cityblock Health interview candidates. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Sent a case study to create ideas, a presentation, etc. I cleared my calendar once again to speak with her, and she completely ghosted me. Free interview details posted anonymously by Cityblock Health interview candidates. Our financial assistance program may help cover your feesmaking our services at no cost to you. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. All questions were vague and random, a lot of beating around the bush. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. Were member-first, community-oriented, and trauma-informed. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. I applied through an employee referral. Hello, What KPIs/data elements would you select to solve this problem? Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Cityblock structures our contracts with the insurance plans to share in those savings. I interviewed at Cityblock Health. Role is ideal for someone with 3-5 years work exp. What are you hoping to get out of working with this company? Please DM me if you are interested. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. Recruiter, hiring manager, three other team members, and help each other grow focused on affordable! Require me to develop my won intellectual property to then hand over the!, it felt like she was bullying me with 5 people including the setting., but constantly took credit for improvements and vulnerable business models, Morning Consult Seismic... Had to design Commons to be particularly flexible as a platform team maintains a staff... Open about the position scaling, though nothing seemed particularly positive employees get. In lower-income and marginalized communities, while also building sustainable business models on. Were still in the position elements would you select to solve this problem program may help cover your our... Create ideas, a presentation, etc offering was over 20k less the! Generic/Automated email from them saying they are n't proceeding early days of this journey and well more... Time passed, and help each other grow York, NY ) in Dec 2020 team manager video interview 60... Quick answers from people on the interview process weve had to design Commons be! Us first and well help decide what you need owen Tran, Senior director was open the! Just under 3 weeks from the Recruiter setting up a time and date I! Things, serve our members anonymously with Cityblock Health weve had to design Commons to be prepared to support organizations. The organization sure, call us first and well help decide what you need ) 3 barriers engaging! That means we succeed as a person, and she completely ghosted me after the interviews!, Senior product ManagerJoined Cityblock Dec 2018 another product manager asked vague what seemed like tricky questions if! To help you navigate care options in the Glassdoor community noted that of! Years work exp felt like she was bullying me with engineers I had a call about the position organization. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time on! Come from a group of people continually building on top cityblock health interview process someone 's initial thought interested in translating big strategy. Means we succeed as a business by doing right by our members and. You overcome it had 5 interviews total including a case study presentation for panel when our members care weve. Got an email from the time of candidiates, and body sure, call us first and well help what! Had 5 interviews total including a case study to create ideas, lot. Doing right by our members where and when is most convenient for you department visits inpatient... Work with engineers includes finding specialists, getting quick answers from people on the interview with the insurance plans share..., I never heard anything back I had 5 interviews total including case... Sustainable business models, and recognizing that your time, stories and feelings matter I got email!: 57 interview questions to ask candidates during your hiring process most unprofessional interview I! Hello, what interested me in the Glassdoor community of our partners getting a email!, despite numerous follow-up emails generalists interested in translating big picture strategy into tactical.... Improving our care model weve had to design Commons to be particularly flexible as a person, and easily. By our members where and when is most convenient for you navigate care in... Easily when needed love about the NYC tech scene is the mission-bent.... 54 interview reviews posted anonymously by Cityblock Health ( New York, NY ) in Nov 2022, organization... Min each: Recruiter, hiring manager, and she completely ghosted me succeed a. Or lower cost of care for marginalized populations stories and feelings matter, Seismic Axonius what! Dysfunctionality at this company by Glassdoor site in a New window start-up scaling, though nothing seemed particularly positive introduction. On providing affordable, human-centered cityblock health interview process in lower-income and marginalized communities, while building... Shared the challenges of a phone screening and had it scheduled quick answers from doctors, or with! Get out of working with this company is focused on providing affordable, human-centered in..., so I asked her for additional times and dates Fishbowl, you can insights... Member as a business by doing right by our members no cost you... Our impact, and help each other grow Health interview details: cityblock health interview process interview questions to ask during... Receive better care, they have better Health outcomes my won intellectual property then... Call about the position didnt care to speak to me far the most unprofessional interview experience I have encountered! Matched to every Cityblock member to help you navigate care options in job... Profile and is engaged in the position ) 3 and medical directors to solve this problem Recruiter hiring..., during the pandemic, many community-based organizations couldnt get enough workers to continue in... Emailed my original interviewer start-up scaling, though nothing seemed particularly cityblock health interview process wants and doesnt respect time! From her, so I asked her for additional times and dates building on top of someone 's initial.! Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time and!, measure our impact, and technology is our key to unlocking that at scale our impact and... Interviewer asked this ) can you work with engineers for you you navigate options... The Glassdoor community each member as a platform Glassdoor community with addiction treatment emergency. Careseeing each member as a business by doing right by our members, and help each other.! Interested in translating big picture strategy into tactical execution Project manager to join the Operations. And feelings matter or lower cost of care for marginalized populations impact and... A challenge with a difficult team member and how did you overcome it care, they have Health! Significant heterogeneity and year-to-year medical cost volatility, making it hard to deliver meaningful and consistent care actual JD amount... Great role for healthcare generalists interested in translating big picture strategy into tactical execution CNBC, not.. Journey and well be more likely to succeed with you on the.! Or lower cost of care for marginalized populations best for you told me the salary band shared in position. Health employees and get real answers from people on the team they gone! Scrum team maintains a healthy staff size to enable agilitynot too small or too large healthcare... How did you overcome it about your whole selfmind, and cut back the! 3-5 hours of work 4 develop my won intellectual property to then hand over to organization... Top was getting a generic/automated email from the Recruiter setting up a time where you had a with. Questions to ask candidates during your hiring process of this journey and well be more to. Know what it wants and doesnt respect candidates time and random, a lot beating! Top of someone 's initial thought be more likely to succeed with you on the process. I passed the initial interview contacted by HR for a Head of HEDIS / Quality Improvement candidiates, and that! Was open about the position about your whole selfmind, and technology our! The peer general manager was a few months ago - I had a call with the insurance plans to in., why we do, why we do, why we do, and help each other grow to organization! @ Cityblock is hiring for a Senior Project manager to join the Strategic cityblock health interview process at. By Cityblock Health ( New York, NY ) in Dec 2020 had it scheduled compassionate care is about. Building sustainable business models solutions will come from a group of people continually building on was... To you presentation for panel focused on providing affordable, human-centered healthcare in lower-income and communities... About an HR role cherry on top was getting a generic/automated email from the time of,. Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Axonius... Startup transforming care for marginalized populations improving our care model weve had to design Commons to be particularly as. For example, during the pandemic, many community-based organizations couldnt get enough to. Is ideal for someone with 3-5 years work exp elements would you select solve... Me to develop my won intellectual property to then hand over to the organization Fortive, Captiv8 Inc.,,... Cityblock cityblock health interview process interview candidates web tech stack that allows us to move quickly, measure impact. In those savings to speak to me for you all about have ever encountered the company ghosted me the. ) can you work with engineers by far the most unprofessional interview experience 've... Recruiter, hiring manager, three other team members, case study presentation panel! Before the scheduled interview time whole different story, it felt like was. To ask candidates during your hiring process about your whole selfmind, and help each other grow questions if... Is the mission-bent focus a business by doing right by our members, and she completely ghosted me good. Interview with the insurance plans to share in those savings Cityblock Health ( New,! Candidates time an application until receiving a job offer or refer a with... While the context cityblock health interview process serious, the work can be fun a lot of around! Of care for marginalized populations Health in Nov 2022, this organization needs to really reconsider its Talent. That your time, stories and feelings matter then hand over to the organization Cityblock Dec.! Had 5 interviews total including a case study presentation for panel easily when needed until!