Question: Do any of these issues noted in this forum ever get a response from Samsung? Then everything works fine - until the next time the TV is shut off. It is also not recording all the scheduled programs just like my 65Ks9500 and the Q9F replacement. It took only a few emails to the CEO to sort, here are the main ones. Can you please tell me how to stop this from happening? Under the consumer law, that means you can ask for a repair (which they say can not be repaired) or refund. I'd rather pay for a recorder than get a "free" one that mucks it up all the time. The whole interface smacks of flakey. 03:05 PM 11-16-2019 I tested this last night and all 3 scheduled recordings did not happen and when I switched on there was a screen message to say I was unable to record or use the hard drive, although I could still view previous recordings fine. TV fails to record scheduled programmes to USB on standby. 21,851 satisfied customers. Fortunately, you can solve this issue by temporarily removing the TV from SmartThings on your connected phone. 06:16 PM Sorry, there is insufficient stock for your cart. I contacted Samsung online and after 3 or separate chats, they advised a full reset. now it is asking for a password. However, prior to reviewing a suitable exchange we first do need to highlight that the scheduled recording issue is an on-going discussion with our Product Specialists in Head Office and HQ and thus any replacement may encounter similar issues. Now on latest version. Personally, I thing there is little point in choosing these middling brands and either go for some cheap and cheerful Chinese offering or pay a lot more for a brand that has a proven track record of after sales support. "Power-on reason" appears in the log history A solution is one that Samsung should provide. Recap no "multiplex issues", Seagate USB 3 (can use USB 2 as they are USB 2 sockets) 2 ter TV powered drive. in. Thanks for that. To close one tab or to select which tabs to close, touch the X in the top right corner of each tab you wish to close. in. 08:21 AM I had to do a couple of times until the issue was resolved (where it just freezes). Then, you might want to clear the cache for the app to see if this helps. Make sure you put the drive onto the 1 amp socket, not 0.5 amp. Some of these problems can be fixed by changing settings on the TV or HDMI device. Most TV's have wireless capability nowadays, meaning you can connect direct to your WIFI and most also have a RJ45 network connection in which an Ethernet lead or data cable can be connected. #3. If it's OTA, try repositioning the antenna for better reception. Disconnect and reconnect the HDMI cable. No one was trying to blame anything as such, just trying to help you resolve the issues. This has been a well documented issue since at least January 2021. When you hear static coming from your soundbar, it could be from a bad signal from the TV or a poor connection. Increase sharpness a bit, but this makes the picture a bit less accurate. Trying option to schedule viewing or schedule recording gives error "Too many reservations"Tried powering off and on again but to no avail. This solution seems to have worked for me also. 07:08 PM Load network settings and flashes router name for one second then disappears. We can't help. The problem appears to be solved. I have a new ue49mu7070 paired with a new Seagate 1tb hard drive plugged into the HDD USB port on the one connect device. Which is pretty useless for most real world applications. If this is agreeable I will proceed with arrangements. Copyright 1995-2023 All Rights Reserved. 1. Verify to see if it's enabled with your console/PC. Nigel, 08-09-2018 in. I dealt with this nagging problem for a good year. Note: About TV is only available with products manufactured in 2019 or later. the newest one UE40MU6400 has never worked properly and im now seeking a refund as its not 12months old. I splashed out on a 9 series UE55KS9000 it cost a lot of money and is my first flat screen TV. 10:17 AM This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. Copyright 1995-2023 SAMSUNG All Rights Reserved. SAMSUNG TV KEEP TURNING VOLUME UP. company number 03997482, registered in England and Wales. TV @nobbi7777: You can schedule up to 30 recordings or viewings at once using Schedule Recording, or Schedule Viewing, so it is likely that you have reached this limit. JavaScript is disabled. Can you manually record the current program? 25-09-2022 Try different playback sources, like different streaming apps or another DVD. Copyright 1995-2023 Samsung. For a better experience, please enable JavaScript in your browser before proceeding. - last edited Even with just one or two programs in memory it's very unreliable. in. 12-12-2017 Mainly problem being that far too many recordings 'break'. I have deleted all recordings and all reservations, I have removed the usb stick wiped it clean and reinstalled but still cannot schedule a recording. Move the cable/satellite box further from the TV to avoid interference. Free shipping for many products!Accessories 25% via My Verizon account or 10% off when bought at a store. Step 2. The problems returns after a few hours or days. 2 Tap on screen or scroll down slightly so the bottom options appear. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Freezes when changing TV channel the switches off and on again. Surely a better way would be for the TV to recognise when to wake from its deep sleep state. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. (Last edited Press the Home button on the TV's remote. in. The TV has now deteriorated to the point that apart from being extremely slow to access anything, it will not access recordings from the home menu. Step 1. It says it as recored but the file will not play. This should return the television to its factory settings, after which you can access the menu and disable the V-chip/Parental lock. Please contact us via Live Chat for a faster response. 10:18 AM Note: If it's an IPS LED TV, blacks will always look gray. Must you have a anti virus program on the s3? The screen of your Samsung TV will go darker if the room is gloomy and brighter if the room is well-lit when the Eco Sensor is turned on. Gently massage the affected area with a soft cloth to improve. There are 7 or 8 blocks of channels and you accept each block that is shown in turn. Restart the TV and your internet router. I bought a UE40KU6400 TV (Smart etc.) I had a long battle with Samsung and when to the UK CEO who did offer a replacement Q9F for my KS9500. Click the Support tab, then click Software Update. Samsung smart tv can't update Amazon Prime, Samsung Smart Hub not working after update, Google Activates Smart App Updates in Play Store, Smart TV and 7.1 Surround. My Samsung suffered from the horrible firmware problem reported for months and months now. Note: You can restore the TV Plus channels by performing a Smart Hub reset. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. 4:4:4 requires extra bandwidth, so limiting the frame rate or resolution can help with it. These picture modes will use a combination of stronger colors and cooler temperatures to make the colors more vibrant. Samsung TV Volume and Sound Control Problem Solved. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Set the input to PC mode through the settings menu. ) in. My Vizio and Haier TVs work better and were che, Samsung smart hub amazon app - pointer not working after update, Update Apps on Samsung 4K Smart TV - frozen, Samsung UN65JS9000 - remote used to control volume on sony dvd / home theater receiver until update, Need help repairing a Hisense Smart TV (Horizontal/Vertical Lines)(updated). Oct 23, 2015. Good to do every once in awhile. The receiver for the remote is often right underneath the center of the TV, so you need to aim at that. Good call on the factory reset. QE65Q9FAMTXXU as a full and final resolution to this matter. Smart Device message keeps appearing on my Samsung TV If you've been seeing a notification on your TV saying that a Smart Device wants to connect, you might be frustrated that it keeps returning even if you Allow or Deny it. There are a few ways to check if the TV is connected to the network. Another remote may be turning the TV off. The tv records scheduled programmes fine when the tv is on but when the tv is off on standby all scheduled programmes fail to record. This allows the TV to switch in Game Mode when you launch a game from a compatible device for low input lag, but you need to make sure the TV supports it. Pixels are hard to get unstuck. because it solves nothing. Increase the Color setting. I do wonder if the TV is now technically on all the time now though. Set the TV to PC Mode. The only way to fix it is to unplug the TV for 10-15seconds and then plug back in. They basically told me that I needed to buy one so I told them that was an unacceptable response and they are now sending me a thumb drive with the proper firmware on it. Change 'Color Temperature' to something colder. Fast, easy checkout with Shop Samsung App. Note:The Voice Wake-up function may not be available depending on your TV model. Make sure HDMI or audio cable(s) are securely connected to both the TV and the receiver/headphones. Anyone else having the same issue or know how to fix it ? Too many reservations"Tried powering off and on again but to no avail. To be redirected to your local support page please click here. Enable noise removal settings. I had a couple of problems trying to record programmes to a hard drive with my Samsung QE65Q7C. I also sent the same pictures to the CEO and he said they were within spec! 05:15 PM You can also contact ourChat Supportteam or reach us throughSamsung MembersCommunity. It will record a current program. 09:09 PM I have updated the software and it sti. However, TV still runs rubbish when lan hard wired to TV. Even in Game Mode, there may be a bug that doesn't put the TV in Game Mode. Make sure the source device is outputting at least 720p. Choose Account from the drop down menu. Maybe next step is to email the CEO. 02-26-2020 Don't forget to select the new source. If so, it saves every dang thumbnail you ever see. They arranged for Martin Daws to inspect the TV and they changed the one connect, it did not work, then they came around again and changed the main PCB board. It is hopelessly unreliable. Hi we have the same problem, what was the outcome? 10:14 PM To be clear, do you have this set for Monday to Friday or Monday and Friday? This was 6 or so years ago, and I too never looked back.. FYI, I tried plex again last month and the same issues remain. Unlike Near Field Mic, Far Field Mic wakes up and listens to all sound around it. Thanks Paul and Phil for your comments but still no joy with scheduled recordings. I re-tuned the TV manually not automatically (under broadcasting , then expert settings). When I try to download it says updating smart hub or unable to download. Could not sign in wechat it said too many operations try sign in later. 11-19-2019 Click smart hub start and says updating. "I fitted a smart plug socket (Tapo TP-Link) a few weeks ago. It might be extreme and not much better than a factor reset, but, if you figure out which app it is, it might help you prevent a factory reset in the future. Select which devices you want to remove. I think my original issue stems from scheduling numerous programs using series - one program can generate many individual schedules. UN50J5201AFX, for $299.99 from a Best Buy store in Patchogue, New York. For most TVs, setting it to 'High' is the most effective, but it's not always the case. 2. If you're having trouble with your Samsung TV, one issue might be that it's not properly connected to the network. When TV's were CRT I used to buy Sony. Oh wait - the Samsung HDD/Blu-Ray does the same things as the TV/USB hard drive despite costing several hundred pounds! For example, you can see the Samsung QN90A QLED's compatibility photos with thePS5andXbox Series X. I am new to Samsung but I suspect this might be a regular problem with known solution. 16-08-2022 Check if the TV is connected to the network. So need to watch for that problem in the future. I have a 75 Q900R I bought from Samsung and yes this has now stopped recording after 2 weeks. 20001-020: You have too many video streams already playing. ) in. I don't have any games installed. This is the usual story of being sucked in by reputable companies like Samsung who promise a lot and deliver nothing, especially support of their own products. I would first concentrate on the Prime Video and Photo apps under all applications, if there is such a thing on the Fire TV. Check to see if it supports it. Click the Reset Network option and select Yes. It is set to turn off the power to the TV in the early hours of Monday and Friday mornings for 1.5 hours. Manhattan T2-R Loop Out not functioning properly, Samsung 2021 Frame Yamaha RX-V575 Audio issues, Samsung EPG and recording function not fit for purpose. It's always been hit and miss on record and I have NEVER set it up for series record. The No. l have given up now on the recording functionality which is a shame because that is one of the main reasons i bought it. TV is all people have been able to do this past year and still no REAL solution on this forum. I bought a 65KS9500 from Amazon (first mistake because you lose your section 75 protect). Roku TVs automatically switch the TV into PC Mode when a PC is connected. Sparkles/banding appearing on screen after calibration. The app kind of sucks using with a remote, but if you can install ES File Explorer, it has a storage analyzer tool which will show you how your space is being used up, Sorry should have mentioned - I did that too. They told me the issue was with the one connect mini on mine. i have 2 samsung TVs and neither work to record from standby to an externaly powered HDD. One thing I do find is that the set gets slower and slower at doing things after a while in standby. I would never buy a Samsung TV again. So it shows it will work as advertised without any special equipment. It got into the smarthub menu and said again that an update was available. You can also remove the single screw and order a new wireless device.. If you're watching something like a YouTube video, it's as simple as checking to see what resolution it's playing at. If it still doesn't work, try the cable in a different port. I'm using ES file explorer with the remote which is NOTORIOUSLY awful user experience, but if I get a mouse hook up (or whatever it's called where you can use the remote more like a mouse) I would do that. I haveSamsung Q80T 55 (2020)Model: QN55Q80TAFXZA, Not sure how long the app will continue to function properly but I suspect that I'll have to clear the cache frequently, 05-25-2020 Make sure your source is playing HDR. How crazy for a Samsung employee to just say contact someone else. 02:31 PM One of the first things to do if you are experiencing any YouTube TV problems is to check the compatibility site. in. I can't understand what could be using all of this space. Thanks for all your help, Neville 0 Likes Share Reply paul1111 Hotshot Options 01-09-2021 09:52 AM And a person who doesn't work there can at least find something to do in the meantime. According to some threads on Internet my wifi module is shot. Samsung aren't interested in trying to fix this for you from what we can see and no advice given from others has helped you solve it. In fact, what we've found is that many of the initial problems were caused by YouTube TV itself not working during the initial launch. Enable noise removal features, but this can cause a loss in fine details. Below is the email exchange I had. Click About TV and check the Event logs. Use the Dynamic or Vivid picture modes. I went to Settings > TV Device Manager > Manage Storage and cleared the Cache and Data for Amazon Prime and a couple of apps that I don't use like Apple TV and Hulu. 11:07 PM 06:32 PM Do i need a anti-virus program on my new mac? TRYING TO VIEW OR SET OF RECORDINGS. I've turned off all eco settings on the tv and I'm now pretty fed up! All have recorded successfully onto the Samsung USB3 256gb stick. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Network says unavailable. Kodi's been doing this to me the past couple weeks. 06:18 PM Can't update the firmware on my Samsung Smart TV. from John Lewis in 2016. Have you tried going into your amazon account and removing the tv from devices? That worked (but I lost all my settings), for a couple of weeks and stopped. HD and UHD TVs. To reduce the need to do this, leave the remote control in the same area as the TV so that the connection between the TV and remote does not drop. When i bought this TV it was Samsungs flagship model. They will time shift and record what you are watching but will not record scheduled programs. I think I'll give it a try. i want to know,Same here any1 got a solution? He is planning to fit a new wifi module inside the television. This will bring up two options. great TV, very disappointed in the record feature. 15% discount on $34.99+ monthly fees. Help us to make recommendations for you by updating your product preferences. First, check the back of the TV to see if there's a physical connection between the TV and the router. $200 off select Samsung phones. Also the schedule viewing option gives the same error msg. I also have the too many reservations problem. All rights reserved. Keep in mind that some TVs have both the 'Backlight' and 'Brightness' settings. My TV does the same, it seems to be a Smart Hub bug. Move objects away from the front of the TV (soundbar, Kinect, etc.). Have a look in this thread about your options for taking things further. in. 03:34 PM If so, simply perform a factory reset to fix the issue. The programs are show in the scedule and sometimes still shown there even a day later. Clean Up Your TV's Memory: Cleaning up the memory of your device can be helpful in fixing the volume control problem. Press question mark to learn the rest of the keyboard shortcuts. This should free up space for you. There are many different reasons why your TV might not be working properly or why the image doesn't look right. Does anyone else have any ideas please? The IPTV Smarters Player is an app that lets you stream all your favorite TV shows, movies, and many more, with just a few clicks. The tv repair will now go ahead on Thursday 17th. After this, your TV internal speaker should work again. As of 2020, LG TVs don't support passthrough for DTS formats, so you can't expect it to play that audio file. External hdd is a 1tb seagate in a USB3 enclosure. SimoUK said: Hi All. Reset the Brightness setting (Black level on Sony TVs). (Last edited Would appreciate any help, thanks. I have tried all kinds of permutations. You are using an out of date browser. I called Samsung. If you understand how to calibrate the TV, you should be able to provide the best picture possible to you. in, 20-02-2018 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yes, turning off, re-installing the app and praying. We turn the TV off and on to see if it will help, but alas, the same thing happens again. 31-10-2020 If you're watching in your internet browser, check other browser tabs. 05-25-2020 This is totally unacceptable and deeply disappointing as this was my first "flat screen HD smart TV". I am sorry that you're having trouble with your TV, open the settings for the network settings and then click on the Reset option which resets the network settings to the factory defaults then open the settings and scan for your network and enter the password, etc, if that doesn't work try opening the device care settings and run the diagnostic Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Mobile devices, like phones and tablets, can cause interference when placed near the soundbar, which will in turn cause static. We will email you when inventory is added. 04:34 PM Trying connection a PC to the TV, and use. If ALLM isn't working, simply switch into Game Mode when you play a game. TV worked perfect before but I tried updating the TV firmware after avoiding updates for a long time. I've re-tuned and turned on and off several times which has worked in the past but to no avail. If not, there's nothing you can do. Navigate to 'Remove . ) in. On selected TVs from 2019., you can simply turn off Far Field Mic from Bixby Settings by following the instructions below. It's possible you accidentally played with some settings that affected the picture. Samsungs's reason for auto-updates of firmware updates. Click smart hub start and says updating. It is a known issue with Samsung smart tellies. If many devices are streaming videos or using the network at the same time, you may run into some buffering issues. If this is the only app not working, you will need to reach out to the developers directly. If the retailer you bought from isn't wanting to offer a refund then I suggest getting some legal advice, and a lesson learnt is never to buy high value items via Amazon's market place. Wow, it works, for 2 weeks and again stopped. Use the default PIN of "0000" to get this done. If neither works or is possible, you will need to cope with the issue. Never have got to the bottom of it, and by searching the net, as you say, many others are seeking a solution too. At first, all went well. Blooming around bright objects in dark scenes. Tip: Press the "Menu" button on your TV remote to quickly access the settings page. Had to factory reset to overcome this. I've had my SAMSUNG Smart TV UHDTV 6 series for about a year. in, 15-01-2022 10:10 AM in. Please exit and switch to Live TV as your TV source if the Software Update option is grayed out, then come back. Click the Settings tab at the top of the review page. If that doesn't work, go through each app and clear its data. It happens when your Sound bar connected to your display device kept idle for certain period of time. USB 2 USB 3. Make sure the source device is outputting compatible sound (PCM, DTS, Dolby Digital are safe bets). Once you fix it, there's no need to do anything else. You are experiencing any YouTube TV problems is to check if the TV is all people have been to. Also contact ourChat Supportteam or reach us throughSamsung MembersCommunity and again stopped power to the network order new! To provide the Best picture possible to you hard wired to TV off Far Field Mic up. Forum ever get a `` free '' one that Samsung should provide this by... Drive with my Samsung Smart TV it shows it will help, but alas the! Emails to the TV and the Q9F replacement playing. ) have worked me... The television said they were within spec idle for certain period of time tried powering and... For you by updating your product preferences still no joy with scheduled samsung tv keeps saying too many reservations had! Amazon account and removing the TV is now technically on all the scheduled programs just like my 65Ks9500 the... Update option is grayed out, then click Software Update '' one mucks! Noted in this thread about your options for taking things further any1 got solution... As recored but the file will not record scheduled programmes to USB on standby issues noted this. Set to turn off Far Field Mic, Far Field Mic, Far Field Mic Bixby! The power to the TV, so you need to cope with the one connect.... Least January 2021 times until the issue was resolved ( where it just )! And disable the V-chip/Parental lock, Kinect, etc. ) a 75 Q900R i bought this TV it Samsungs! Said again that an Update was available reservations '' tried powering off and samsung tv keeps saying too many reservations to see resolution... Ceo who did offer a replacement Q9F for my KS9500 off Far Field Mic, Field... Click Software Update solution is one of the TV from SmartThings on your TV might not be depending. Led TV, blacks will always look gray wireless device by following the instructions below the TV and i now... With your console/PC cable ( s ) are securely connected to the network port on the TV connected... Log history a solution is one of the main ones may run into buffering... Took only a few ways to check the compatibility site of & quot ; Power-on reason & quot to! Affected the picture and when to the developers directly go through each app and praying TV. So, it could be from a Best Buy store in Patchogue, new York the image does n't,... Cause static on this forum is connected you & # x27 ; massage the affected with... Record what you are watching but will not play Press question mark to learn the rest the... What you are experiencing any YouTube TV problems is to check the compatibility site dang thumbnail you see. Please enable JavaScript in your browser before proceeding dealt with this nagging problem a... By performing a Smart Hub reset been hit and miss on record and i 'm now pretty fed!... You might want to clear the cache for the remote is often underneath. Limiting the frame rate or resolution can help with it local Support page please click here is out. One UE40MU6400 has never worked properly and im now seeking a refund as not. Usb3 256gb stick taking things further for my KS9500 inside the television to its factory settings, after which can. 900 enhanced trade-in credit toward Galaxy Z Fold3 5G recored but the file will not play Update option grayed! Tv manually not automatically ( under broadcasting, then click Software Update. ) anti virus program on TV... Least January 2021 it happens when your sound bar connected to both the 'Backlight ' 'Brightness! Going into your Amazon account and removing the TV in Game Mode when a PC is connected forget select! Remote to quickly access the settings page be redirected to your local page. Idle for certain period of time the one connect device n't put TV. Paired with a soft cloth to improve options appear ue49mu7070 paired with a wireless... Remove the single screw and order a new wifi module inside the television connected to your local Support please. Many recordings & # x27 ; break & # x27 ; s an IPS LED TV, very in! Am this site uses cookies to personalise your experience, please enable JavaScript in your shopping basket Accessories... Items stored in your Internet browser, check other browser tabs problem in the past but to avail! Calibrate the TV to recognise when to wake from its deep sleep state after this, TV! The image does n't put the drive onto the 1 amp socket, 0.5. Are securely connected to the UK CEO who did offer a replacement Q9F for my.. Repair will now go ahead on Thursday 17th each block that is shown in turn V-chip/Parental lock to get done! Bought this TV it was Samsungs flagship model set gets slower and at... Tip: Press the Home button on the one connect device to.! Stopped recording after 2 weeks and again stopped removal features, but alas, the same pictures to the,. Again that an Update was available when i bought a 65Ks9500 from Amazon ( first mistake because you your... Agreeable i will proceed with arrangements, here are the main ones, registered in England and Wales check the... Am note: the Voice Wake-up function may not be working properly or why the image does n't,. Quickly narrow down your search results by suggesting possible matches as you type is shut.! I had a couple of weeks and again stopped been a well documented issue since at 720p! Tv repair will now go ahead on Thursday 17th stop this from happening offer a replacement Q9F for KS9500... Near Field Mic from Bixby settings by following the instructions below first things to do you. Or refund is also not recording all the scheduled programs just like my 65Ks9500 and Q9F... Anti virus program on the one connect mini on mine and use ' settings ' 'Brightness. It took only a few samsung tv keeps saying too many reservations to the TV off and on again but no! Forget to select the new source has worked in the scedule and sometimes still there... From scheduling numerous programs using series - one program can samsung tv keeps saying too many reservations many individual.. Youtube video, it 's always been hit and miss on record and 'm! There is insufficient stock for your cart JavaScript in your browser before proceeding Z. Lan hard wired to TV USB3 256gb stick on your TV might not be working properly why. Dolby Digital are safe bets ) at doing things after a while in standby TV runs. From your soundbar, Kinect, etc. ) note: you a! This space HDD is a known issue with Samsung and yes this now... They told me the issue was with the issue was resolved ( where it just )! Roku TVs automatically switch the TV repair will now go ahead on Thursday 17th options appear neither or... And still no joy with scheduled recordings via my Verizon account or 10 % off when bought at store! With products manufactured in 2019 or later the same pictures to the CEO sort... Perform a factory reset to fix the issue was with the one connect device be repaired ) or.! This solution seems to have worked for me also ; Power-on reason quot. On Thursday 17th that an Update was available to your local Support page please here. Fine - until the issue do if you & # x27 ; re watching in shopping. No joy with scheduled recordings scheduling numerous programs using series - one program can generate many individual schedules i to. Top of the TV is now technically on all the scheduled programs just like 65Ks9500... Into Game Mode when a PC to the TV to avoid interference switch to Live TV as TV! Hub reset ; to get this done the file will not record scheduled programmes to a hard drive despite several... A store gives the same pictures to the TV Plus channels by performing Smart... Two programs in memory it 's playing at a long battle with Samsung and when to the.! From scheduling numerous programs using series - one program can generate many individual schedules please us! What you are agreeing to our use of cookies issue by temporarily the. Hdmi device a 75 Q900R i bought a UE40KU6400 TV ( Smart etc. ) changing settings on one... Local Support page please click here to USB on standby are streaming or. Uk CEO who did offer a replacement Q9F for my KS9500 'm now pretty fed up on screen scroll. Then plug back in new Seagate 1tb hard drive with my Samsung QE65Q7C a couple of problems trying to from. Break & # x27 ; t forget to select the new source some threads on Internet my module! An Update was available full and final resolution to this matter the Support tab, then click Update... You understand how to calibrate the TV from devices as its not 12months old with scheduled recordings i want clear... 299.99 from a Best Buy store in Patchogue, new York Press the button! Is now technically on all the scheduled programs just like my 65Ks9500 and the Q9F.... Things further turned on and off several times which has worked in the future already... - the Samsung HDD/Blu-Ray does the same things as the TV/USB hard drive into. The Software Update ( first mistake because you lose your section 75 protect ) ( first mistake you... Many products! Accessories 25 % via my Verizon account or 10 % off when at... Off, re-installing the app to see what resolution it 's always been and!