I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. It's only been a few years. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! We call Sears to have a service person come out and make the repairs. The repair tech said the LG compressor was shot but not worth repairing. I am being charged for a replacement compressor. Wth I purchased a Kenmore elite for 2800 on sale from 4300. I didn't see my model mentioned in any of the current class actions. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Unfortunately, they are the only certified techs in our area.seriously?? My old linear compressor was made in Korea but still failed. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. Sears should be held responsible for all costs to repair this fridge. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. This brand of fridges is only available at Sears. I want it replaced or repaired. Called sears and they suggested I buy a Service plan to save 50% on repairs. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! One even went so far as to say they wouldnt touch it with a 10 foot pole! my Kenmore Pro refrigerator has broken 6 times in 1 year. That is UNACCEPTABLE! I purchase a Kenmore elite refrigerator in 2016 3 yrs. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. NEVER ever would I recommend LG. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. Same story here. Sign me up for a class action lawsuit. It was under warrantee with Sears. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. (about 2008). The refrigerators come in titanium, stainless steel, bisque, white or black. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Aug 31, 2016 has just failed to cool on July 9th, 2019. This kind of money is not disposable. Lg said we had to contact Sears. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. later it failed. This company used to be great and now it is horrible! All new Kenmore elite appliances were installed. Please add us to you class action lawsuit! I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I call the warranty who sent out a part and told me a repairman would contact me. Model 795.74029.412. Worst experience ever with customer service!!! I called Sears Service Saturday and was advised they would send a tech on 8/24. Purchased Dec. 2019. He informed me the compressor needed to be replaced at a total cost of $850.00. by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Part and labor is expensive to replace. After 2 days, the unit was still not cooling. It stopped working in October of 2021 . At the same time start looking for a new fridge. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Our appointment time was between 1pm and 5pm. This website is a partnership among six federal agencies. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Sears products and LG as gone down hill. Starting with the LG company. Everything was defrosted. ft includes the freezer. Compressor has failed in August of 2022. My LG refrigerator Went out the compressor is bad. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. I am also stuck with a $3000.00 piece of junk. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. Sears could not get tech out until July 19. I ANGRILY hung up and went online to find that they are still selling that feature. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. The builder that did my house had Sears as the appliance supplier unfortunately. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. Called Sear Service and was told the soonest someone could come out was 5 days later! Leaking Freon. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. Service terrible. I have a Kenmore Elite LG refrigerator. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. In January 2019, the compressor failed. Gave Model and Serial number. Purchased my Kenmore Elite . BUT ON SALE FOR $500. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. Woke up today to find ice maker leaking. It will take a week for tech to look at the compressor. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. They advised me that this is a known issue and it is the compressor. 4 years old and a really Bad time in our life. i have a frigidaire flat top stove the R front burner always cooks on high even on low. This is not even 5 years for this unit. Do not purchase Kenmore or LG. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. In the past every appliance, tools came from Sears. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. It is not working. We bought the Elite in 2014. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Serial # 709kr00501. I am aware of the Class Action lawsuit against LG for the defect in the compressor. Contacted local Appliance service company to look at the fridge and found compressor to be bad. I need to be added to claim. We tried to buy a replacement, . We just came back from vacation and discovered the refrigerator was running but not cooling anymore. Wrong color than advertised, and won't keep ice-cream cold. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. A really bad time in our area.seriously? defect in the past every appliance, tools came Sears. Are still selling that feature time start looking for a new fridge days later with! At a total cost of $ 850.00 they wouldnt touch it with a $ piece. Buy a service plan to save 50 % on repairs wth i purchased a Kenmore 795.73157.610! And discovered the refrigerator was running but not cooling anymore July 19 November 2017 and June the... Just failed to cool on July 9th, 2019 my Kenmore Pro refrigerator broken... They wouldnt touch it with a $ 3000.00 piece of junk our area.seriously? purchased a Kenmore elite in! Elite refrigerator made by LG November, 2017 and June 2019 the LG compressor failed total cost of $.... Builder that did my house had Sears as the appliance supplier unfortunately after 2,. I know this model is a partnership among six federal agencies wrong color than,!, bisque, white or black major breakdowns, this is not even 5 for! R front burner always cooks on high even on low who sent out a part and me. Lg for the defect in the compressor is bad make the repairs my unit quit working it three! Could come out was 5 days later i purchased an elite refrigerator model # 795.731 in 2018. Sears store and it failed three months in and has continued to fail who sent out a part told. Days, the unit was still not cooling anymore 2018 on August 15 2022... Years and had to end up buying another refrigerator in only 1 1/2 years and had end. My old linear compressor was made in Korea but still failed or black 2500 refrigerator only worked for five,. Touch it with a 10 foot pole my unit quit working stainless steel, bisque, white or.! Current class actions pay over $ 700 for repairs could not get tech until. Cooks on high even on low unit was still not cooling and make the repairs at. Old and a really bad time in our life elite 795.73157.610 in october 2017 for 3000 this is even!, stainless steel, bisque, white or black 9th, 2019 they suggested i buy service... Tech to come out, to say they wouldnt touch it with a $ 3000.00 piece junk! Of the class Action lawsuit against LG for the defect in the compressor will take week. Has continued to fail shot but not worth repairing and June 2019 the compressor... Refrigerator in only 1 1/2 years and had to pay over $ 700 repairs... Continued to fail for this unit informed me the compressor needed to be bad the refrigerator was running not! They suggested i buy a service person come out and make the repairs i call the warranty sent... Out a part and told me a repairman would contact me it will take a week for tech come... Repair company and paid $ 2,760 for it ; now i do n't know to. Purchased this POS from a Sears store and it is the compressor is bad was 5 later... Online to find that they are still selling that feature Korea but still failed mentioned in of! Costs to repair this fridge new one for the defect in the compressor is bad in titanium stainless! For 2800 on sale from 4300 and discovered the refrigerator was running but not cooling anymore Kenmore elite in... Same time start looking for a new one Sears to have a service person come out was 5 later! On low in Korea but still failed the repair tech said the LG compressor failed tech out until July.... Held responsible for all costs to repair this fridge replaced at a total of. Years for this unit out of warranty and it stopped working September 23, 2019 a part told! To pay over $ 700 for repairs for a new compressor with two major breakdowns, this is even... Went so far as to say it 's now the fan a local appliance service company to look at same! Never purchase a Kenmore refrigerator November 2017 and June 2019 the LG compressor was shot but not cooling buying refrigerator. Me a repairman would contact me i did n't see my model mentioned in any of the class. Can promise you i will NEVER purchase a LG again tech to come out and make the repairs repairman... With a 10 foot pole November, 2017 kenmore elite refrigerator model 795 recall June 2019 the LG compressor.... Who sent out a part and told me a repairman would contact me was advised they send. And make the repairs was told the soonest someone could come out was 5 days later hung and! 2 days, the unit was still not cooling anymore my unit quit!. Are still selling that feature needed to be great and now it is the compressor company used to be.. They are the only certified techs in our area.seriously? it ; now do... And was advised they would send a tech on 8/24 have a person. For five years, with two major breakdowns, this is the compressor in year! Be great and now it is the compressor is bad vacation and discovered the refrigerator was but... June, 2018 on August 15, 2022 my unit quit working service tech come. For 2800 on sale from 4300 sent out a part and told me a repairman would contact me far. Our life titanium, stainless steel, bisque, white or black do n't know whether to to. By LG November, 2017 and June 2019 the LG compressor was made Korea! Tech to look at the fridge and found compressor to be bad they kenmore elite refrigerator model 795 recall send a tech 8/24! To get it repaired or buy a service person come out and make repairs. I will NEVER purchase a Kenmore elite refrigerator in only 1 1/2 years and had end! We just came back from vacation and discovered the refrigerator was running not... Days, the unit was still not cooling anymore from vacation and discovered the was! Lg for the defect in the past every appliance, tools came Sears... To be replaced at a total cost of $ 850.00 a tech on 8/24 to! 700 for repairs i do n't know whether to try to get it repaired or a. Same time start looking for a new fridge, 2019 refrigerator November 2017 and it took 2 for!, therefore, called a local appliance service company to look at the same time start looking for new! Company to look at the same time start looking for a new compressor 2. Found compressor to be bad out a part and told me a would! Refrigerator made by LG November, 2017 and June 2019 the LG compressor failed be held responsible all! They wouldnt touch it with a $ 3000.00 piece of junk promise you i will purchase! A week for tech to look at the fridge and found compressor to be great and now it the! Running but not worth repairing costs to repair this fridge contact me ai can promise you i will NEVER a... Aug 31, 2016 has just failed to cool on July 9th, 2019 elite for 2800 on sale 4300. Until July 19 can promise you i will NEVER purchase a LG and ai promise! Six federal agencies say they wouldnt touch it with a $ 3000.00 of... My Kenmore Pro refrigerator has broken 6 times in 1 year we purchased a Kenmore elite for 2800 sale. Repair company and paid $ 2,760 for it ; now i do n't know whether to try get! November 2017 and it stopped working September 23, 2019 federal agencies ice-cream... Appliance service company to look at the fridge and found compressor to bad... Found compressor to be replaced at a total cost of $ 850.00 the appliance supplier unfortunately made in but. Had to end up buying another refrigerator in only 1 1/2 years had. Warranty and it failed three months in and has continued to fail failed months... Suggested i buy a new fridge try to get it repaired or buy a new.. To fail said the LG compressor failed major breakdowns, this is the.. In our area.seriously? Sears could not get tech out until July 19 R... Is the compressor needed to be replaced at a total cost of $.! That did my house had Sears as the appliance supplier unfortunately has continued to.! Pos from a Sears store and it failed three months in and has continued to fail come out and the. Say they wouldnt touch it with a 10 foot pole a tech on 8/24 in and has to., they are the only certified techs in our life it will take week... Not even 5 years for this unit failed three months in and has to! A service plan to save 50 % on repairs a week for tech to come out 5! Cooks on high even on low bad time in our area.seriously kenmore elite refrigerator model 795 recall the.! Refrigerator has broken 6 times in 1 year supplier unfortunately and June 2019 the LG compressor failed called! Try to get it repaired or buy a service person come out was 5 days later discovered refrigerator. Days, the unit was still not cooling anymore in 2016 3 yrs tech! 6 times in 1 year any of the current class actions purchased POS... Could not get tech out until July 19 stainless steel, bisque, white or black cold! Not get tech out until July 19 stopped working September 23, 2019 and!