Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. Copyright 1997-2023, Ripoff Report. Previous to purchasing this couch we had a similar issue with cushioning but only on one couch. That was November 2007 as I write it is March 8th 2008. Never, never, never order from the store. A link has directed you to this review. Now I had to pick it up in my car in which it barely fit! In addition to upholding manufacturer warranties, this company will replace irreparable furniture within the protection plans timeframe. Raymour & Flanigan does not have an app that allows you to utilize this new technology. Shoppers who want to browse the companys selection from home can also check out the brands online store. For normal purchases, the card has a standard . In 2001 it was named Retailer of the Year by the National Home Furnishings Association. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. If the mattress protector becomes stained, wash it Type above and press Enter to search. This went on for almost a week. Immediately called the store and informed them of the situation. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. So beware, the company is full of surprises. I called the protection plan claim filing number and gave my information. Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. File your review. Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED Re: *did you get the raymour and flanigan protection plan? I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. Platinum Protection Plan; Mattress Delivery; Payment and Financing. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. Could there be a brand that delicately mixes quality with affordability? Unsubscribe at any time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This complaint was posted by a verified customer. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. We attempt to partner with many of the companies on our site. We got it. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! Enjoy reading our tips and recommendations. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. The nature of this complaint is the hard wood on the armrests on all three items. Absolutely appalling! Are they even comfortable or a pain to use? Its location on this page may change next time you visit. Mattress, furniture and Platinum coverage plans available. Share your photos and videos with others to prove the truth of your words. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. I've ordered mattresses and box springs relying on manager's advice. This guys are just making money and never do anything for you. It may not be copied without the written permission of Ripoff Report. See our How We Rank page for more details. This review was chosen algorithmically as the most valued customer feedback. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to This was our first time purchasing with this company. Nikon D3000. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. There are much better furniture stores that are happy to help when something goes wrong. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I know it is worth it because we were basically being treated like family, not someone to just get commission from. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. No one is jumping on them or rough housing. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it. There have been at least THREE complaints lodged on the Raymour reviews of this item. Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. Chat Index I purchased it - I want to say it was around 175 but I'm not sure, we bought alot of furniture from them so wanted to have piece of mind don't know the cost of my parents got it on a dinning room table and chairs, R/F have already been to the house a few times, fixing and replacing chairs. REBUTTAL BOX Karen Issa Doud was the salesmanLIAR.. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. | Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. The person asked if I had pets and I said yes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Its custom-fit financing offers special financing options up to 18 months through a few lenders. What types and styles does this brand have? Larger pieces may require Ashleys freight and in-home delivery services. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! For home dcor, arrangements will be made to exchange the item. I would never buy from raymour again. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. 72c ^fl3g5abOX9 RX. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. For more information about reviews on ConsumerAffairs.com please visit our We cant talk about how comfortable Raymour and Flanigan furniture is without mentioning the Beautyrest Black L-Class Firm Mattress we found in Raymour and Flanigans store. Again they say someone will be in touch. Search Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives All rights reserved. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. We purchased a sofa with chaise in 2020. Raymour is over priced and ridiculous. They're awesome! No longer selling item. Thank you, you have successfully subscribed to our newsletter! ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. |, Raymour & Flanigan Furniture and Mattress Store. Privacy Policy. how much is it? Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. This will surely increase the credibility of your complaint. Hiding negative complaints is only a Band-Aid. However, the armrests lower density foam all but disappeared/disintegrated never expanded leaving thin fabric barely covering the hard edge surface agains the arms/elbow causing unnecessary pain and unusable unless covered with our pillows or blankets. Tell us has your experience with this business or person been good? We'll see a few years from now. David T on 7/82021. 637 0 obj <>stream to its name, this indicates that we receive compensation from the company in exchange for referring prospective Depending on the size and weight of your items, Ashley Furniture offers several delivery options. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Cookie Notice He again says someone will be in touch. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that rights reserved our Best Company for Business product. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. Take your money elsewhere. This will surely increase the credibility of your complaint. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Corporate Advocacy Business Remediation and Customer Satisfaction Program. There is no free mattress trial period. Use Internet instead. Terms Re: *did you get the raymour and flanigan protection plan? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There are limitations involved in this program so you should review the lease agreement in detail. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. Here, Raymour and Flanigan offers over 400 stain-resistant styles. Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. Ripoff Report has an exclusive license to this report. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. The term "good condition" is vague and so may lead to issues if you receive an item that you deem to not be in good condition but the store does. PLATINUM? Consumers want to see how a business took care of business. deserve their business. This review was chosen algorithmically as the most valued customer feedback. Delivery: ciAih3`'ro!Mcy#+cY2>U c.F (It dropped in the front and turned into a sliding board when reclined.) Do their products last? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It is easy to be overwhelmed with this brands wide variety of recliners. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. Nothing like that was covered. Plan . I liked the furniture, fabric, price and delivery. Both brands offer a wide array of patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and umbrellas.