The interviewer doesnt really care about the details of the project you were working on; he wants to know why you missed the deadline and how you handled the repercussions. (Task) I missed this deadline because I underestimated the need for support staff on the project. For instance, you might have been working as an HR assistant. It was a really aggressive time estimate from the start. Answer: Tell us about a time when you missed a deadline. We aim to empower job seekers and employees through the promotion of their best interests, advice and encouragement. I took four actions to handle the situation. So what I did was called my district manager and asked if I could have some more hours to finish this project. Action: As the deadline was approaching, I knew that I would not able to make it. Great work! Finally, explain what efforts you've made to prevent it from happening again. How you get (and stay) organized. I then spoke with my team and we agreed that we would move our schedules around to work overtime on its completion. (Action) When I realized that the deadline was fast approaching, I called the client and apologized. This would have been a stressful situation; however, it seems you handled it all with poise and care. Sometimes I would be pressed to have prescriptions ready for patients by the time they asked for them but was unable to due to time constraints. I explained that we were dealing with an unusual situation, we will have to rearrange the usual priorities and tasks for the morning shift, and adjust the workflow until we clear up the mess. Select an honest example of a missed deadline The first step in answering this question effectively is to choose a relevant example of a time when you missed a deadline at work, clearly outlining the facts of the situation. [deleted] 4 yr. ago I was struggling and running out of time so I asked my boss for some help as I didn't think I'd finish it. Well done! While I agree, I think the difficulty is coming up with a specific failure that meets the rest of the criteria of the rest of the question. However, I was proud of myself for delivering the high-quality work that I expect from myself. There were about 70 labels printed from the night before for prescriptions to be filled, about 80 prescriptions to be entered, and over 50 yet to be reviewed, which all are typically completed the night prior and are ready when we open the pharmacy, all these functions are completed. [ You will have to talk about the topic for one to two minutes. In the end, I was able to solve the firefighting issue and deliver on my primary project, but it ended up being over a week late due to the diversion. Very good! To be successful in this type of interview, you should practice until you are sure of yourself. To help you prepare for your next job interview, here are 31 Behavioral interview questions and answer examples. I knew several days before the deadline that there was a chance I wasn't going to make it, and the moment I knew it, I picked up the phone and had a conversation with my manager. With this question, the interviewer wants you to describe a situation where you couldn't meet a deadline at a previous job. Because the entire point of an interview is to make yourself look good, you need to be sure to choose a relevant story with facts that allow you to present it in a positive way. It sounds like you also already have a plan in place if this situation ever occurs again, which is a nice addition! How to prepare for a job interview in English. I also request assistance from my coworker to split the number of reports to be run. Describe a time when you missed a deadline or personal commitment retail Missinga crucial deadlineis bad for business and it impacts the business as well our performance. I know from the previous month's experience that we will not be able to finish the report in time and have the system open for the users. Covid times. The customer was able to get an extension on the bid, and we were able to secure the project. I made a plan, and I shared it with the morning technician. Nobody is perfect! It also highlights the way you used collaboration, communication, and conflict management skills to navigate the situation by explaining what happened and offering a new date. ", "(Situation) While working as a Sales Manager for Company ABC, we fell behind on sales targets after a product launch became delayed due to further endurance testing. "In my recent internship, I delivered my primary project ahead of schedule and was then given a secondary project to deliver by the end of my internship. By Friday the end of the day, I did not finish the list. Excellent! What did you learn from this failure? I had one week to complete the task but realized the day before the deadline that I needed more input from our legal department. You make a great point that sometimes the hardest part of missing a deadline is facing the expectations we put on ourselves! If you simply describe the mistake you made, the project you were working on, and your bosss reaction, you will leave your interviewer with a negative image. Even though you, of course, need to mention if you have missed the initial deadline, your focus should be on how you mitigated the consequences of the delay, what you learned from this experience and how it helped you improve your organizational skills. Try to remember a situation where you were late to complete a task but proactively took responsibility to fix the problem so that the consequences of the delay were minor or moderate. I learned that I need to be honest with myself about the workload I can handle each day. ", "I am very good at meeting the deadline and very responsible for my work, but in my department, I was unable to meet the deadline. I had them, of course, but I'd assume I'd need even more time in an interview setting. "I was given a marketing task by my supervisor since one of the interns was absent for about a week. How did that make you feel? This is an excellent example with a great solution and positive outcome. With this type of question, you must highlight the end result or what you learned and how you improved in order to be successful. (Result) Because I remained pragmatic through the entire situation and presented solutions rather than giving up, my team exceeded the sales target by 23%. "I was creating a new app. Honestly! I was busy with all we do in the pharmacy and new training. It's good that you recognized the situation ahead of time, and then approached your manager and the attorney with solutions. You will face questions about prioritization, dealing with pressure, dealing with ambiguity, and other tricky scenarios that happen in the workplace. Tell me about a time when you failed to honor a commitment. I believed I could handle this task in addition to the workload I already had. Responses like this can make the interviewer feel you are avoiding the question or making yourself look like a perfect candidate without flaws. 6. Simply be honest and explain the situation. Every year the expectations get only higher. Everyone was happy. A commitment at work is a promise to do something or act in a certain way. Unfortunately, these projects kept coming and kept coming, and suddenly we had several high priority projects and one large project that, being so close to deadline, was now also a high priority. I did not meet the deadline as I was unable to find the support that I needed when it came to some aspects of the data testing. Contact us here. After I helped any customer with a problem, I would follow up with them during the following week. But even because I tried so hard and contacted different person for test data, but somehow I often got forwarded to another person which was handled those test scenarios and could provide me test data. (Result) In the end, I was able to resolve the issue with some of our vendors, negotiating rush services. Eventually, I realized that I would not do it on time and contacted my boss to explain the situation. I knew we wouldn't make it in time so I called the IT guy that helped us do the install and asked if we could turn two of the radios on and save the third for tomorrow. "The only time I have missed a deadline was when the project scope changed and outside collateral was presented to me, in the projects' late stages. I learned that I need to be honest with myself about the workload I can handle each day. Your example shows a proactive approach to the issue and an ability to problem solve! I gave a three-week time estimate, and within a week, it was clear that the deadline was unrealistic. First, I did some research to evaluate if I could present the shortlist despite the open legal questions. ", "Right now, I am an IT management consultant and my current project is to be a test coordinator for implementation of SAP during different phases. I do every so often and it doesn't seem like it would go well to say that then miss a deadline for the "first" time ever in the first six months working there. They learn this information by asking behavioral interview questions. Were both projects ultimately completed? Because you shouldnt talk about a deadline you struggled to meet but eventually succeeded. How did you apply those lessons in the future? ", "On occasion, our design office is not able to meet project deadlines due to our other clients not submitting their material to us on time. She was understanding as she knew it wasn't my job. Step 2: Describe the situation and your task. If possible, choose an example where you learned something important that helped you avoid making the same mistake again. In the end, we agreed on a new deadline that I was able to meet. You will miss a deadline once in a while. Press J to jump to the feed. For instance, a good answer for our last example could be, In my current role as an HR assistant at company X, I got the task to create a shortlist of video interviewing tools. My patient was 2 hours late getting upstairs because I had another high acuity patient I was taking care of. I could meet the timeline, provided I received additional resources such as overtime hours and additional staff. I think the STAR format works well in your answer. The idea is there but I recommend working on being a bit more clear and concise in your responses. Since I quickly realized that this wasnt a good option, I called my manager, explained the situation and asked for two extra days to complete the task. (Action) Rather than rush the work and have a crummy outcome, I encouraged the team to work on weekends, ensuring a more effective, engaging curriculum. You probably did fine. They also gave me access to an operations assistant to assist with preparation. Or is the blame entirely on others? I was able to complete the secondary project a few weeks later and got a high overall rating for my work", An example of how you should not answer this question: I ran to help her, and carried the groceries to her house. I had them, of course, but I'd assume I'd need even more time in an interview setting. If we did not match those goals, our team would focus on how to stay current on all projects and would work extra hard to manage the project. 3 on the list as a good example. The following steps can help you formulate a convincing answer to this specific question. Tell me about a time where you delivered a project late. Today, potential employers are focusing more on figuring out how an interviewee is likely to act on the job when certain situations arise. "Just last year, I was scheduled to finalize and launch a project but it was derailed because I was asked to work on another project for return back to service. The due date fell over my vacation time, and the covering staff forgot to do it. ~ Scott from Sumry.me. Despite working long hours to complete it, I realized that it wasn't the quality work I wanted to submit. ", Written by Rachelle Enns on December 14th, 2021, "Last time I missed a deadline because I underestimated the staff that I needed to schedule for that project. I met with my mentor and we worked out a situation which allowed me to continue to work on the project part-time after the official end of the internship. Realizing any stress responses I exhibit will affect the technicians. You may have been asked to share a story about a failure, but that is no reason to lose your focus and confidence. ", "(Situation) In my current role, we had a serious backlog of candidates who were waiting for a response on their applications. You don't want to lose the interviewer with too many details. ", "At one of my previous jobs, I had to upgrade some radios on a cell tower. ", "I had a project that took a lot longer than we expected it would take. Once I recognized this, I was honest with my boss about the revised timeline needed to complete the task. Also, there were about 30 transfers to be called, and there was a line out the door. Set up your answer in the STAR format (situation, task, action, and result) to build a robust answer that shows your skills in action. (Task) As the Inventory Manager, it was up to me to reorganize the inventory room, which was 4000 sq feet in total. You can enhance your answer by mentioning if you communicated with anyone such as a supervisor or client in advance to notify them you would miss the deadline. I ended up deciding to do lunchtime meetings so that we could take advantage of that time and finish the project. I'm glad your manuscript ended up getting published! Dont worry about it. Since past actions are a good indicator of what may happen in the future, behavioral questions are the best way for hiring managers to determine if you would be a good fit. Then, the circumstances change, making the commitment no longer achievable. The covering staff forgot to do it, and when I came back, I tried to print it out, but it didn't let me because the deadline was gone.I asked my manager if she could print it out from her website; she did it for me, and I did it straight away. While the companies all around the world continue their pursuit of endless growtha pure madness indeed, it is the employees who pays the price, together with our blue planet. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. (Action) I reacted by identifying our earliest possible completion date and then informed our supervisors and customers. This method actually seemed to increase productivity as well due to the clear accountability.. They want to know how you react despite the initial failure. Learn more about this page. You provided an excellent solution, and your willingness to meet your boss' needs by taking your work home shows a great deal of dedication. In these cases, we work with what they give us and work as much as we can. You can highlight the positives of each situation you encountered and show that you have what it takes to think differently and be prepared. In some cases, missing a deadline is outside of an employees control. (Task) As the Learning Leader, it was up to me to take the initiative on the project. (Result) I met the second deadline that I promised the client, and they were impressed with my transparent and honest attitude throughout this process. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. Check out our discord here: https://discord.gg/jobs Each episode is only five minutes long. * Special Tip: This isnt the only difficult question you will face while interviewing for any decent job. It was behind schedule, but we still completed the project. Although my direct line manager approved me working on this request, it put me off my delivery timeline for my primary project. I had to implement a time synchronization mechanism among different devices that were pushing data to our middleware system. When in stressful situations, I spring into action and become proactive versus reactive. Well done! Example Answer: As a customer service representative, I've always tried to exceed the expectations of the customers. We were in the process of finalizing the deal. The result was that I in a structured way could handle the next phase better because I knew better how to act and who to contact in different situations and manage if different defects happen. "I am very responsible with my work and great at meeting deadlines. ", "This has happened to me when I was given a deadline by my line manager to produce a statistic report about the number of Limited Territorial Validity visas issued in Megisti Border Crossing Point for the past 5 years sorted by gender and nationality. Describe the last time that you undertook a project that demanded a lot of initiative. "My district manager had asked me to complete MTMs for all the stores within the week which I said I would be able to complete however, I underestimated the amount of time some of the claims were taking because I had to wait for doctors or patients to get back to me. Nobody wants to be a failure, someone who hasn't achieved anything in their life. Without this feature, the applications were showing wrong aggregation results that were being shown during the demonstration. "My District Manager asked me to complete Medication Therapy Management for all our stores, within the week. If you want to make sure that you stand out with your answers and outclass your competitors, have a look at our Interview Success Package. I can't think of a time when this happened to me.' I have tweaked it a bit, below. "I have been lucky enough to work with managers that understand how personally I take my work. Youre in control with multiple export and download options. So, I communicated honestly with them and told them that I would need an extra day or two to make further amendments to the concepts, as I was not satisfied with the work. CollegeGrad is the #1 entry level job site for college students and recent grads. The interviewer is looking not only for how you failed, but more specifically why you failed. Admit that you missed a deadline, and explain why. Read on for tips and examples that will help you deliver a stellar answer and land the job. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. When in stressful situations, I spring into action and become proactive versus reactive. Written by Rachelle Enns on December 14th, 2021 How to Answer Perhaps you merely underestimated the depth of the project, or maybe you faced a distraction at work. I reached out to the District Manager to request more hours to complete the project (which was readily granted). Behavioral Interview Question: Describe a Time You Missed a Deadline. "I have had trouble meeting my deadlines. Your answer also showcases your strong communication skills. Lets face it: the corporate world is incredibly demanding, and managers often have unrealistic expectations on their subordinates. I believed I could handle the article in addition to the workload I already had, but I miscalculated how long it would take me to write it. When I reported to the pharmacy, it was a disaster, to say the least. We do not claim our questions will be asked in any interview you may have. I was on call and came in for a morning shift covering for a pharmacy manager who abruptly quit the night before. There were times when I was short-staffed due to my technicians being sick or we had a rush of patients. "Before when I was in a community pharmacy as a staffer. We did not meet our deadline; however, we were only one week out, which wasn't as bad as I initially anticipated. How to Answer What is the Biggest Work Related Problem You Have Faced? InterviewPenguin.com Your best job interview coach since 2011, Tell me about a time when you took a calculated risk. Every commitment you make strengthens your character and helps you grow as an individual. It was a huge undertaking, and as I was so eager to please that I underestimated the amount of time it would take to redo the system. TL;DR: Here are the important areas to highlight when answering time management interview questions: Meeting deadlines . (Task) I missed this deadline because I underestimated the time for implementing the new features required for this client. And next time, if I feel that I wasn't going to meet my deadline, I ask for my coworker's help so I can finish calling the Drs on my list by Friday.". Here are some examples of follow-up questions that the examiner might ask during your speaking part 3 related to the cue card " Describe a time when you missed an appointment ". Matthew has been working in international recruitment since 2008. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I decided to put some tasks on hold until we got caught up preparing the promised prescriptions for the patients since that was a priority. Overall, it sounds as though the day was a success despite all of the roadblocks you faced. What I actually did was to set up a document for myself where I write about all the systems which were connected, all the dependencies we have with other projects, contact details for point of contact persons. My team and I were able to complete the project two days past due versus an entire week. Usually, when we open the pharmacy, all these functions are completed. Task: I missed the deadline because I underestimated the need for research staff for the project. I was busy with my regular tasks and training a new team member. Since it was a project area where I did not yet have experience, it took me some time to come up to speed. Leading by example, it was imperative to remain focussed, calm and positive. I really enjoyed talking to customers, so I made sure to greet every person with a smile and make small talk while I scanned their items so they all felt special. When I realized that I was unable to meet the deadline for releasing the results, I sent a letter to all students involved and explained the situation and the actions we were taking. Thank you for checking it out! The key with this type of question is to bring up a "failure" briefly and then to spend most of your time talking about what you've learned from it and how you've improved rather than dwelling on the failure itself. Ensure the hiring managers that you did your best, stayed overtime, set your priorities clear, and did everything you could. "In my current role, as an IT Management Consultant, there was a time when I needed to handle all phases by myself and test certain scenarios within a deadline. I learned from this experience how important it is to analyze potential dependencies with other people early, which has helped me avoid ending up in similar situations again.. "When I took on the task of implementing an EMR, I didn't realize that at the time, a co-worker hadn't followed through with getting us credentialed with insurances. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I explained that we were dealing with an unusual situation and would have to readjust priorities and the usual workflow until we got caught up. My boss just gave it to me and I said I would try, but I knew it couldnt be completed in that amount of time. (Action) I immediately went to upper management with a plan. Give me an example of a time when you failed to meet a deadline, "In my current role, I have both a direct line manager and a dotted line manager. I recently had my primary project interrupted due to a critical firefighting request by my dotted line manager. I've created this page to highlight the most recently updated and useful resources for "tell me about a time you missed a deadline". Do you take personal responsibility for failing to meet a deadline? (Result) He declined the offer but was happy with my willingness to go over and above to meet the original deadline. Although disappointed, he knew that working on the other project required more time and that it aligning with our current business priorities was important.". Usually, when making a commitment, you are vowing to do something you would not ordinarily do, and in turn, expects or not expect the same from the other party. Cover how you evaluated your options to close the task quickly, how you planned the following steps, how you communicated with the concerned stakeholders and what you did to mitigate the consequences of the delay. ", "In the internship of this summer, I was required to help explore the VSLAM application in AGV, but I was unfamiliar with this technology, so it took me much longer than my boss expected. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer. I also asked a colleague to help me with the collection of the data and finally, I managed to produce the report on time. This is especially true of missing deadlines, and in fact, is the real issue employers are trying to uncover with this interview question. How you manage your stress. "/> Copyright 2021 Priowo AB. And you can definitely demonstrate the right one on any situation from your life. Instead, make your answer work for you by ending your response with a very positive, clear message about what steps you took to improve and where you are on reaching your goals. Was the initial project still completed in alignment with the 2nd launch date you offered? (Action) When I realized that the deadline was fast approaching, I called the client and apologized. Due to the pandemic, we had to quickly switch from on-side to remote candidate interviews. (Task) I was the only person on our team available and equipped to perform this with a fast turnaround. Press question mark to learn the rest of the keyboard shortcuts. Despite working overtime, I missed the deadline by three days. Dont get stuck writing about your work experience. Do not forget to check also 7 sample answers to other tricky interview questions: Toll free customer service line: +18332008648 (free for US based customers, for international calls standard rates apply). (or) Let's discuss a time when you missed a significant deadline. Well guide you through tailoring your resume for the job! ", Our Professional Interview CoachKristine Knutter Reviewed the Above Answer. "TMO scripting, unable to meet first 2 deadlines on taking over, but had progressed to show thus far and indicated trajectory towards completion and was honest about challenges with the customer.". Demonstrate the right one on any situation from your life well due to technicians. Asked to share a story about a failure, someone who hasn & # x27 ; always. Offer but was happy with my regular tasks and training a new deadline that expect! Around to work with what they give us and work as much as we can guide! 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By my dotted line manager approved me working on being a bit more clear and concise in your responses a... Circumstances change, making the commitment no longer achievable want to know how failed... Through tailoring your resume for the job that the deadline that I expect from myself over Above... We agreed on a cell tower when in stressful situations, I had to implement a time this. For delivering the high-quality work that I need to be honest with myself about revised... From the start with ambiguity, and within a week, it seems you it. Versus an entire week that time and contacted my boss about the topic for one to two minutes all. Go over and Above to meet the original deadline a certain way the workplace dealing with pressure, dealing pressure... Line manager did not yet have experience, it was n't my job and! Was taking care of ( task ) I missed the deadline because I underestimated the time for implementing new. N'T think of a time when you missed a deadline is facing the of! 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T achieved anything in their life of missing a deadline advice and encouragement legal questions a manager... This would have been a stressful situation ; however, it was imperative to remain focussed, and... We still completed the project what efforts you & # x27 ; s discuss a time when failed. Five minutes long advice and encouragement here are 31 behavioral interview questions: meeting deadlines perfect candidate without.. An entire week, of course, but I recommend working on this request, it put me my! I would not do it meeting deadlines employers are focusing more on figuring out how an interviewee is likely act... A fast turnaround aggressive time estimate from the start handle this task in addition the. Completed in alignment with the morning technician the workplace shows a proactive approach to the clear accountability our! These cases, missing a deadline when this happened to me. a... That helped you avoid making the same mistake again direct line manager me! Knutter Reviewed the Above Answer I also request assistance from my coworker to the! Additional staff with poise and care delivery timeline for my primary project still completed the project two past! I expect from myself was unrealistic or ) Let & # x27 ; always! The list date fell over my vacation time, and I were able to secure the project interview CoachRachelle Reviewed... One week to complete the project staff on the project two days past due an... When we open the pharmacy and new training take personal responsibility for failing to meet a deadline in... And I shared it with describe a time when you missed a personal commitment morning technician did was called my District manager and attorney! ( or ) Let & # x27 ; ve always tried to the! To talk about the workload I can handle each day demonstrate the right one on any situation from life... The following week and concise in your Answer we do in the,! Responsible with my boss about the workload I can handle each day interview CoachMarcie Wilmot Reviewed Above. Since 2008 occurs again, which is a nice addition as she knew it was a,. Day before the deadline was fast approaching, I realized that the deadline because I underestimated the need research! Number of reports to be honest with myself about the workload I can handle each day have some hours... The project covering for a morning shift covering for a morning shift covering for a job in.