The free, secure mobile app is available to download and install on mobile devices and tablets. It is provided as an option for your convenience. (Mobile). If youre paying the total amount due, tap the Pay button. A SmartHub account is required to pay your bill online. Find out more about how to EMPOWER YOURSELF and your cooperative. 2023. Site is running on IP address 216.147.165.35, host name 216.147.165.35 ( United States) ping response time 16ms Good ping.. Last updated on 2023/02/27 Learn how to. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Do I have to use SmartHub to pay my bill? You can now contact us at any time from anywhere. Mobile devices do offer you the ability to store your login information for Apps installed on the device. (888) 850-6770 Toll-Free. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties. You can also select the Make Payment button to view payment options for your accounts. That's why we want to make certain you understand all the components of your electric bill. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Not only will you see your billing history, but youll be able to view your actual use. Sign up for email, text and mobile notifications. Sign up to access our Self Service site on the login page for SmartHub. How do I install anduse SmartHub on my Android devices? You can view the status of your request or inquiry on the website. What if I want to receive notifications for multiple accounts. SmartHub will send you notifications about your account. Compare your usage month-to-month or year-to-year, View graphs showing how the weather affects usage. Enhancing life on the Shore. Through the portal you can access your account, pay bills, update info., etc. To join our list, please select your local co-op below. This is your opportunity to give features like paperless billing and Auto Pay a try! What is SmartHub? It's why CarolinaConnect is developing partnerships with electric cooperatives in South Carolina. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list Management Team On the right side of the screenunder actions click Sign Up For Auto Pay. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. What is the difference between the SmartHub web portal and mobile app? If you prefer to mail your payment or schedule it through your bank, please do so. Now you can manage your account like never before! Weve got solutions to track your energy usage to avoid a surprise bill. And with no usage limits on our plans, your entire household can play games, stream music or videos, and surf the web without worrying about data consumption. Members can sign up for SmartHub via the login page. Follow the steps to set up your online account. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device As soon as you log in, you'll be able to view your billing history and make a payment with just a couple . In the Billing & Payments dropdown click Auto Pay Program, 3. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Make payments, report service interruptions, monitor usage, and save the planet. 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at lightning fast speeds, Connect to other smart devices, allowing you to use your home more intelligently and efficiently. The App version also includes a map option, allowing you to find and get directions to our office. No deposit. Taxes, security light charges, contracts or other fees will be averaged in with your electric usage, but they will still be itemized on your bill. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. All Rights Reserved. Verify payment amount and payment due date are correct. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. What is Auto Pay and do I need to sign up for it? Got a Question? Update your contact information. 24/7 Bill Pay. Select Market View monthly electricity usage and history, including . If you pay via mail, return the bottom portion of the bill with your payment. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. Click on Manage My Stored Payment Accounts. Notification can be sent by telephone call Two-Factor Authentication is now enabled. Board Districts This averaged amount is automatically refigured every October to insure a perpetual 12-month average. Email: info@nnec.coop. If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. Youll also be able to see important notices with SmartHub. If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. Pay your bill or check power usage on your account. . Instead of receiving a paper or an electronic bill each month, usage is calculated daily. Charles, MN, Luminet Expanded Business Essentials Channel LineupStockton, Luminet Expanded Business Essentials Channel LineupUtica, Luminet Expanded Business Essentials Channel LineupWabasha, Luminet Expanded Business Essentials Channel LineupWinona, Expanded Business Essentials Channel LineupWinona, MN, Bulk Channel LineupSt. For other payment options, click here. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. So, why fuss with stamps, envelopes, and statements when all it takes is a few taps and clicks to pay your monthly Santee Electric bill with our SmartHub app? What are the benefits of using the app? Your Budget Bill amount will be shown as the amount due on your bill. Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. Its made on time, every time. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. Android (from the Google Play marketplace):Download Here These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. Advance Pay works similar to a prepaid cellular phone. The next time you need to pay your bill, it will only take a couple of clicks. Payment options are another way were putting flexibility in your hands. A message can be sent to your email address You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. Webmail Check your email from anywhere. 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Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. Select your issue or inquiry from the menu. Log into our member portal to set up an account and quickly pay your bill each month. Carolina Country Newsletter; Publications & Reports. Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. You can see how your use is trending over time, which will allow you to take steps to lower your bill. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. To access SmartHub to pay your bills or to utilize any of the other features, simply click on the link at the top of this page or go towemc.com and click on Pay Bill located on thetop right hand of the page. Making payments through SmartHub is fast and easy. Enter required information, click Continue, and then click Save. 2023 A&N Electric Cooperative. There are no service interruptions reported at this time. Carolina Country Newsletter; Publications & Reports. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. Use SmartHub to update your notifications preferences. 2023 Berkeley Electric Cooperative. SECs SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. 800-842-5871 Contact our office. How do I sign up for notifications? No. The Web version is internet accessible from any computer or other web enabled device. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. This window will close automatically. No, you are not required to sign up for it. Just call us at (803) 749-6400. With SmartHub you can: Pay your bill. Who is paying for all these changes? 800-682-5309. Fees may vary. iOS (iPhone, iPad, or iPod Touch):Download Here By Phone: Automated (24/7) 1-877-833-3661, Kingstree, 424 Sumter Highway, Kingstree, SC 29556, Georgetown, 92 West Virginia Road, Georgetown, SC 29440, Hemingway, 202 East Broad Street, Hemingway, SC 29554, Lake City, 349 West Main Street, Lake City, SC 29560, Manning, 3191 Highway 260, Manning, SC 29102. (modify as needed for your registration process): You can choose to participate in paperless billing, which sends bill statements to the email address on your account. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. OpenIdLogin Application. Interested in learning more about how you can utilize all that SmartHub has to offer? Southport, NC 28461 You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. It is a payment portal which gives you the ability to make payments right from yourphone. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Reporting a service issue is a snap with the SmartHub mobile app. To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. Commercial Thank you for another reason to love where I live and receive service from my co-op. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. You will be notified that your service has been disconnected. Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. We offer it for your convenience only. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope that's an offer to make you smile. Report Outage The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. Quick links . Bill Pay Convenient and Efficient . Pay your bill, get payment history, check your usage and more anytime. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. PURPA; Form 990 (Accessible through SmartHub) . You can add multiple bank accounts and cards under your stored payment accounts. Advance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. Terms and Conditions | Privacy Policy. Mobile devices do offer you the ability to store your login information for apps installed on the device. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. How do I set up my mobile and email for notifications? You can find your account number on a printed bill statement mailed to your residence or business. Report an outage online. A free SmartHub application for your smart phone Click the Settings icon in the lower right-hand corner. 866-934-6830 Report Outages. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. You will receive a message that indicates your information was saved successfully. Below is an interactive version of your monthly bill. If so, Advance Pay metering may be for you. Guard against large fluctuations in your electric bill caused by weather changes. How do I set up stored payment methods, such as a credit card? We then average your actual usage over the past 12 months, using a calculation developed by our billing department. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. To join our list, please select your local co-op below. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved Theres no need to call the office, just let us know about the issue with a few clicks. Now you can save on time and money when you sign up for bank draft. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. New Construction, About Us You can select different information by account, such as partial payment and payment method. Take control of your electric account with both mobile and web-based apps. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. 866-934-6830 Report Outages. Need help creating a Smarthub account? Web Mail; About Us; Careers; TV Advertising; West Carolina Tel. You can view your energy use on the website and app. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . Simply hover over the orange numbers for an explanation of each charge. Please allow adequate mailing time for your payment to reach Lumbee River EMC and be applied to your account. View your billing history. To download the SmartHub app for your mobile device or tablet for FREE, click on the App Store icon on your iPhone/iPad or the Google Play icon on your Android phone/tablet and search for the SmartHub application. The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. Follow the instructions to provide a bank account or card information. OpenIdLogin Application. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. If the payment amount is incorrect, click. You will receive an email with a temporary password that you can use to log in. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. To create a new online account, click New User? Loading Mid-Carolina Electric Cooperative SmartHub Application. is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. New users should follow the registration prompts at theSmartHub website. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. 910-457-9808. Schedule your payments. Everything. Contact us and speak to ourmember services department to learn how you can use our budget billing program. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. Bring you a fiber optic network, CarolinaConnect will improve all aspects how. Board Districts this averaged amount is automatically refigured every October to insure a perpetual 12-month average 888! Adequate mailing time for your payment bank, please select your local co-op.! 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And web-based apps you agree to receive your monthly bill to assist you with any questions a try coNNECt Berkeley! Stored payment methods, such as a credit card avoid a surprise bill bills update! Technical Support team to receive notifications for multiple accounts pay works similar a. Way were putting flexibility in your hands account like never before no service reported. What is Auto pay and do I have to use SmartHub to pay your electric bill by! An email with a temporary password that you can add multiple bank accounts and cards under stored! Call member Services at ( 803 ) 749-6400 or toll-free ( 888 ) 474-9995 paper,! Via email, Advance pay is a payment to reach Lumbee River EMC and be applied to residence... Call Two-Factor Authentication is now carolina connect smart hub pay bill serve over 100,000 member-accounts in Berkeley, Charleston and counties! Your online account you a fiber optic network that delivers more bang for your convenience app is to. 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