Anonymous Interview Candidate in Jacksonville, FL, I applied online. Non confrontational. While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. Name a time you had a problem with a difficult customer and how you resolved it. Very laid back interview. Select a position you are interested in to see a comprehensive list of the requirements and responsibilities. I thought my 5 year was going to finally show something but it did not. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) I interviewed at Regions Financial (Memphis, TN). Set some goals so that you can share how this position at Regions Bank will help you to achieve them and how you will add value to Regions Bank along the way. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Memphis, TN). Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Regions Bank has branches in the South, Midwest, and Texas, and continues to grow. Feel like they interview an excessive amount of candidates but could be wrong. How is pay, wlb & work culture. This required me to tap into my ability to lead change management for my work and my team. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. Why do you want to work in this Regions office? We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. OR. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. 1. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. Why work for us? What do you dislike about your current role? "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. ", Tell us about yourself and your experience. Tell me about a time you had to plan and organize for an event. Havent had my interview yet. Commercial Customer Service Representative. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. This was all due to the extra time that I took to ensure accuracy in every transaction. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. No job-specific questions, they are just trying to get a feel for your personality. I interviewed at Regions Financial (Atlanta, GA) in May 2021. I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. I interviewed at Regions Financial (Atlanta, GA) in May 2021. My advice to him was to take a quick walk, calm down and hen go talk to our boss. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". I applied online. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. For this question, your interviewer will be looking to hear that you can do just that. The process took 2 weeks. The interview went great, and two after the wanted to extend an offer. Your feedback has been sent to the team and we'll look into it. This role. He We have regular team huddles to provide ongoing communication about process changes or upcoming events. Whats the best way to have a lack of compensation and incentive conversation in your department? This employer has embraced transparency and taken extra steps to engage with their employees. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. "Give an example of a goal you reached and tell me how you achieved it. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. I applied online. They asked about me personally and took the time to provide feedback! At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? After I asked my questions they told me they'd give me an answer either way by the end of next week. Whats the best way to have a lack of compensation and incentive conversation in your department? Be sure to check out our ranking of the top firms in the field. This was for alabama. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. It had some standard math problems and scenarios. Regions Bank wants to see that you think about the future and are actively working towards your goals. Practice for the tests listed above that apply to you. OR. To do this, I will continue my related education and take any training opportunities that come my way.". I put in my application online and received an email and phone call the same day. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. They really care about your fit on top of what you know. I got along with the boss so it went very well. Talks about pay, bonus, and how they want flexible people. The process took 1 day. Are you sure you want to remove this interview from being featured for this targeted profile? Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. The process took 3 weeks. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Got the opportunity through my universities Career Services department. ", Tell us about yourself and your experience. Find out what skills and jobs are in high demand. I really like this place. . Once you have a phone interview with the recruiter, he/she will recommend a second interview. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. 11/30/2022 12:30 PM. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) I pride myself on promoting a fully functional team environment and I like to allow others to be part of the decision making processes. Second with the branch manager in person. I got an email from HR, and they linked me with the Branch manager. I think this experience would help me transition very nicely to this role.". Mostly about previous work experience and dealing with difficult clients. I applied through a recruiter. You must show what makes you distinct and an asset over the other candidates. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. What are your three biggest strengths and how would they be beneficial at Regions Bank? You may review, modify, or update your information by visiting and logging into the careers section of the system. Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. HBCU Presidents - 'My HBCU Experience Changed My Life'. In your answer, try to focus on your communication skills that you feel are vital to your success in these situations. Answer dates might appear two to three weeks before they were published. If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. The process took 3 weeks. Followed the instructions and my First interview was virtual with regional manager. ", "My primary goal is to achieve a leadership position within the banking industry. Anonymous Employee. The tougher questions included some in depth understanding questions/very analytical questions. Followed the instructions and my First interview was virtual with regional manager. EEO/AA/Minorities/Females/Disabled/Veterans. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. Questions ranged from theory and problem solving to behavioral. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. After that, you will be prompted to add basic personal information and to add your resume and cover letter. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. The process took 1 week. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. I applied online. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. My manager said I got the green light the phone call was more of a formality. Share a few tools that have helped you stay on-task and on-time. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. Assessments help employers see if you have the appropriate traits for a job at Regions. OR. Then, you will answer job-specific questions. I applied online. Why do you think you would be a good fit for this position? Find contacts: direct phone number, email address, work experience. Financial Relationship Senior Consultant at Regions Bank . The purpose of this page is to help you prepare for your job interview. I applied online. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. The application process does have a few assessments to filter candidates. I applied online. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. The second interview will consist of two managers asking you questions to see if you are a good candidate. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Applied through school, met for a 30 minute interview that consisted of behavioral questions. How is pay, wlb & work culture. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. As well, I can also take directions from others on my team when needed. After I asked my questions they told me they'd give me an answer either way by the end of next week. I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. Stayed focused on the current and most recent experiences. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. I interviewed at Regions Financial (Birmingham, AL). Tell Me about yourself Your interviewer will be looking to hear about any direct experience that you have in handling money during your career. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. You may experience a variety of issues related to customers or technical issues while working in the banking industry. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Describe a time in your last job where you had to deal with an angry customer? I interviewed at Regions Financial. Thank you for your interest in a career at Regions. I applied online. "In my current position, I handle a majority of the incoming calls to our company. I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. Very easy and friendly. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. Whats the best way to have a lack of compensation and incentive conversation in your department? I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. 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