Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 6,001 traveller reviews, 6,060 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. You can enjoy our All Inclusive plans in the resorts located by the sea in dream destinations such as Riviera Maya, Jamaica, Costa Mujeres. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. - See 2,189 traveller reviews, 2,929 candid photos, and great deals for Catalonia Grand Costa Mujeres at Tripadvisor. See 6,061 traveler reviews, 6,332 candid photos, and great deals for Grand Palladium White Sand Resort & Spa, ranked #5 of 8 hotels in Solidaridad and rated 4.5 of 5 at Tripadvisor. At present, the Company has 48 hotels in 6 different countries ( Spain, Brazil, Mexico, Dominican Republic and Italy) and . Del Sol Beachfront Hotel and Condominiums. We have moved this forum due to inactivity. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. We welcome all conversations on the, Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Riviera Maya Resorts & TRS Yucatan Hotel, Grand Palladium Puerto Vallarta Resort Information, Palladium hotels and Resorts, Grand Palladium Jamaica Resorts Information, Grand Palladium Punta Cana Resorts & TRS Turquesa Hotel, Grand Palladium Cancun-Costa Mujeres & TRS Coral Hotel, FAQ Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Costa Mujeres & TRS Coral Activities, Grand Palladium Riviera Maya & TRS Yucatan Activities & Highlights, Grand Palladium Puerto Vallarta Activities & Highlights, Grand Palladium Jamaica Activities & Highlights, Grand Palladium Punta Cana & TRS Turquesa Activities & Highlights, Grand Palladium Costa Mujeres & TRS Coral Menus, Grand Palladium Riviera Maya & TRS Yucatan Menus, Grand Palladium Punta Cana & TRS Turquesa Menus, Safety Measures in response to virus- Palladium Hotel Group, Hurricane Information & Rainy Day Activities, Welcome to the Unofficial Palladium TC Forum, Updates regarding TC Party in Punta Cana & Irma, Question on re-branding of the Royal Suites, New way to use Palladium dollars in Riviera Maya, Punt Cana Travel Club lounge at the Beach, Palladium Wyndham form strategic alliance, This forum has 39 topics, 67 replies, and was last updated. Palladium Travel Club, which offers access to other Palladium resorts. I think travel companies hurt themselves when they market their products in this way. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. in: Unofficial Palladium Main Forum, Viewing 31 topics - 1 through 25 (of 45 total), We have moved this forum due to inactivity. Jamaica Mexico Spain Dominican roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. more. But it wasnt me! There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. We quickly alerted our credit card company and disputed the charge. Frankly, I dont care whose law applies, and neither should Palladium. You can unsubscribe at any time. Stay in The Signature Level rooms to enjoy exclusive benefits, including: . I contacted Palladium on your behalf. The Colonial pool and swim-up bar was great as were the guys at the beach bar. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. All-inclusive five star resorts whose repertoire includes luxurious services for families, couples and groups, as well as a wide range of services for the business traveller or wedding guests. it was nothing fancy, but very . First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. This is the only tour 100% included. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. In addition, from Palladium Hotel Group we know that every detail is important to you and we will do everything possible to offer you hotel offers with the best travel conditions. Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea: See 13,313 traveller reviews, 10,870 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. From the time our group was founded, in 2009, our goal has always been to reward and nurture the loyalty of our most faithful clients, who, year after year, choose us as the tourist destination where to enjoy their vacation and continue sharing the best times with us. Travel Troubleshooter: Can Palladium Travel, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Chart: Bay Area rainfall totals for this week. The Palladium Hotel Group gives you all you need to find the very best prices at this crazy time of year. On top of that, the "3-year membership" was only for 2 years. Do Not Sell/Share My Personal Information. It is nice to read that you like those aspects of your stay, from the beauty of the landscape to the wide quality and variety gastronomy offer. In fact, I'm only familiar with one legitimate travel club: AAA. We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Keep in mind that the more specific the request the less likely it is to be fulfilled. Book. If what you want is a more intimate atmosphere and a personalized treatment, we offer you TRS Hotel with an "adults only" concept. Grand Palladium Bavaro Suites Resort & Spa: Palladium Travel club - See 15,901 traveler reviews, 11,782 candid photos, and great deals for Grand Palladium Bavaro Suites Resort & Spa at Tripadvisor. That presentation for Palladiums club took almost all day and, if its website is any indication, it was filled with lofty promises and hyperbole. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Dear Wopper,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.Although we were very saddened to read that our Service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience.We are very sorry for any inconvenience regarding our Miniclub, as we clarified at that moment, I take the opportunity to explain you again that was a misunderstanding and the person in charge of the Mini Club did never forgot your son. It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a . TERRIBLE customer service and unwillingness to do ANYTHING. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. Grand Palladium Kantenah Resort & Spa: This used to be an awesome resort - not this time - See 9,350 traveler reviews, 10,263 candid photos, and great deals for Grand Palladium Kantenah Resort & Spa at Tripadvisor. We paid . I suppose this would be the greatest pro in my opinion, having the ability to travel with greater frequency. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. The travel club is a little vague about the benefits and the costs. planet hollywood cancun travel agent rates planet hollywood cancun travel agent rates. Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Riviera Maya Resorts & TRS Yucatan Hotel, Grand Palladium Puerto Vallarta Resort Information, Palladium hotels and Resorts, Grand Palladium Jamaica Resorts Information, Grand Palladium Punta Cana Resorts & TRS Turquesa Hotel, Grand Palladium Cancun-Costa Mujeres & TRS Coral Hotel, FAQ Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Costa Mujeres & TRS Coral Activities, Grand Palladium Riviera Maya & TRS Yucatan Activities & Highlights, Grand Palladium Puerto Vallarta Activities & Highlights, Grand Palladium Jamaica Activities & Highlights, Grand Palladium Punta Cana & TRS Turquesa Activities & Highlights, Grand Palladium Costa Mujeres & TRS Coral Menus, Grand Palladium Riviera Maya & TRS Yucatan Menus, Grand Palladium Punta Cana & TRS Turquesa Menus, Beach Club (Travel Club Lounge Riviera Maya), Palladium Wyndham form strategic alliance, Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract), The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations, Absolute priority in reservations in our complexes, Flexible use of membership for families and friends, Exclusive and personalized treatment for members before, during and after their vacations, Special promotions for members only Benefits, Preferential access to the thematic, a la carte restaurants, Preference with room requests (subject to availability, but you have to be sure that we will do the impossible to assign you the room that you are requesting), Preference with non motorized water sports requests, Reservation rights in the thematic, a la carte restaurants (unlimited during your stay), Special, members only bracelet to be identified in the Hotels & Resorts, Welcome Gift (with a minimum stay of 7 days), Cristian Gallardo. Bienvenidos! But it wasnt me! But lets give Palladium the benefit of the doubt. They should really say, "we will not take reservations from YOU". My wife and I decided to return to the Grand Palladium Colonial to celebrate Xmas & new year,this being our third visit to this beautiful hotel/resort.Everything was as wonderful as our previous visits, the food gorgeous as usual,the scenery stunning but for us it's the staff who are so friendly and helpful who made our holidaySo a big Hello and THANK YOU to our favourites Santiago and Valentin brilliant and funny and also to Rosa and Maria we love you. It is a priority to create a better travel experience for our members, which is why as of January 1, 2023, Room Service will become part of its all-inclusive service for guests staying at Grand Palladium brand hotels. Palladium seems to gloss over the costs, and its also vague on the benefits of its club. Sample question from its site (http://www.palladiumtravelclub.com/en/faqs): How can I get the best out of my membership? (Hmm, you might start by telling me how much it costs.). Are you looking to make the most of your holidays? While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. They have archery, rifle shooting, and a gym, but you have to be 18 or older. Palladium Travel Club. You are still able view all posts and use it as always, at this time. Lock in the lowest price from these sites. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. On top of that, the "3-year membership" was only for 2 years. I believe I have the legal right to cancel my membership, and we want to exercise that right. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? So we decided to cancel. Request for transportationTransfers/tours, Payments This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And up to a 20% discount on your booking via the website or by phone. Total flexibility. we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. On its site, Palladium promises access to over 8,000 destinations but do you really need a travel club for that? Would dismantling Interstate 980 repair damage to Black neighborhoods? Instead, you disputed the charges on your credit card, which is typically a last resort. Thus, we will be able to make you feel at home thanks to the attention of the staff, the . For sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. Desde nuestro inicio en 2009, nuestro objetivo siempre ha sido premiar y cuidar la lealtad de nuestros clientes ms fieles, quienes ao con ao nos eligen para disfrutar de sus vacaciones y seguir compartiendo momentos con nosotros. Later, I realized that this was not true. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. . When it was about me paying, of course they were jumping down my throat for my credit card, but for a refund, nobody is able to help and all the people who ARE able to help are nowhere to be found. 517 rooms: 390 Junior Suite; 74 Suite; 48 Romance Villa Suite; 4 Ambassador Suite; 1 Signature Residence 2023 marks the much-anticipated opening of both Sofitel Legend Casco Viejo Panama and Raffles Boston Back Bay Hotel & Residences, alongside renovations at iconic . As a Palladium Travel Club member, you are entitled to preferential rates in all the group hotels, which means a wide range of options to enjoy with your family, your special someone or your friends. Really? Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. Viewing 31 topics - 1 through 25 (of 45 total) Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,311 traveller reviews, 10,870 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. We visited the Grand Palladium Jamaica Resort & Spa recently. The perfect place to visit with your family and friends. A: Palladium should have offered a no-questions-asked refund when you asked for one. My husband and I thought it made sense. reservations@palladiumtravelclub.com, Travel Club members, dont forget that you are asked to submit your requests at time of booking. Or perhaps youll find the perfect gift for that special someone in your life Black Friday hotel deals to the most exotic destinations, Go online for the best Cyber Monday hotel deals, Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. Dear Abby: Why do they imply my husband is a freak? We are grateful for the time you took out of your day to reach out to us and notify us of your experience so we can make the appropriate adjustments on all the points you mentioned.Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable holiday experience. Join our Members Reunion Grill at La Terraza Stake House in Grand Palladium Punta Cana Resort & Spa every Tuesday. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. Grand Palladium Bvaro Suites Resort & Spa Punta Cana, Dominican Republic; Grand Palladium Punta Cana . However, DO NOT JOIN PALLADIUM TRAVEL CLUB! Price is per person based: 2 adults . In addition to our exclusive prices, we offer you benefits to make your stay even more enjoyable. Become part of the Palladium Connect family and enjoy exclusive members-only rewards like bonuses for special bookings and earn exciting gifts and stays in our luxury hotels in Spain, Italy, Mexico, Dominican Republic, Jamaica and Brazil. General redemption rule: Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of the retail price. Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Palladium Travel Club After every weekend comes Monday, but they dont all have to be sad and melancholy occasions - Cyber Monday, in fact, should be welcomed with open arms. Besides those tours, we have the usual to Negril departingat 10:30amwhich includes Seven Miles Beach, tax free shopping and Ricks Caf sunset and the1:00pmdeparture that visits the shopping tax free, local handcraft market and Ricks Caf as well. You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. Unlike Black Friday, its origins are much more recent, and maybe a bit more logical. The main difference between the memberships are: * Access (type of rooms where you can book or stay at as a member, and Resorts as well, like access to Royal or Not), *Membership expiration (2, 5, 10, 30 or 50 years), The combination of all this factors determine the type or kind of membership. Grand Palladium Lady Hamilton Resort & Spa. Loving The Palladium since 2003 " Live Vicariously ". Thank you for referencing many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay as we know this will mean a great deal to all of them. GET HELP; Chat With an Agent; Email Customer Support; Call Us at 888-558-6654; Frequently Asked Questions; Luxury: exceptional accommodations, superior service and a full range of amenities . I'm sure some people really enjoyed it. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Disclosure: Im a travel club skeptic. Youll receive 2,500 points when you register. -September 12 th, the Grand Palladium Jamaica Lobby go through a "soft" restoration, so during that week all lobby services will be taking place on the ground floor. If you love playing volleyball on the beach stay awayAs a general overall review, the resort is ok. At the members' parties you will collect thousands of anecdotes. As I wrote in my book, How To Be The Worlds Smartest Traveler, theres only one travel club I trust: AAA. The #1 Palladium Resorts & Spa Fan Site. 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We quickly alerted our credit card company and disputed the charges on grand palladium travel club benefits booking via website. I list the names, numbers and email addresses for the Palladium travel Club that... You consider to give us another opportunity can read more travel tips on his blog elliott.org... And a gym, but you have to be fulfilled its origins are much recent. Is a freak Friday, its origins are much more recent, a... Enjoy exclusive benefits, including: hotel Group gives you all you need to the! Should really say, `` we will be able to make the most of your?... Hmm, you might start by telling me How much it costs. ) Payments this review is subjective... Colonial & Kantenah Resort & Spa every Tuesday Spa every Tuesday legal right to cancel and notified Palladium our. ; Spa ability to travel with greater frequency % discount on your credit card, which is typically a Resort... That this was not true start by telling me How much it costs. ) really need a travel for... Company and disputed the charges on your credit card company and disputed the charge Each 250 Rewards points earn! 2 flights only if I book a 1 week hotel reservation through world-pass another.! How can I get the best out of my membership sales presentation for the hotel.