Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! Book your instore or online appointment and test drive with our dedicated team today! Mark and Abby are total heroes. Robbie Masters has always been my point of contact and his support has always been very helpful. . Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. We are delighted to read your comment and we will ensure to share it with the whole team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. . Great service. Enhance your riding skills to become a complete track rider. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. We are delighted to hear you had a great service by Jordan. On this occasion Chris Mallouppas was outstanding from start to finish! Our deals are available for both personal lease and business lease. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Have I been tricked? BMW Park Lane. We hope to see you soon. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. No 310540 | VAT Reg. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. Offer may be varied, withdrawn or extended at any time. We look forward to welcoming you. The vehicle exceeded all expectations.I would recommend anyone looking for a new or used BMW to contact these people. Find out more today. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Book your instore or online appointment and test drive with our dedicated team today! We hope you continue to enjoy your bike! It goes against our guidelines to offer incentives for reviews. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. Best wishes. BMW Park Lane | 15,809 followers on LinkedIn. Work life balance can be affected by targets but this is normal in a sales environment. Super organised. As always amazing service from BMW Battersea! Best wishes, BMW Park Lane. Would never buy from them again! In my 50 years of purchasing motorcars I received the best sales and handover service during the recent purchase of my wife's BMW.The whole experience of purchasing remotely and collecting the car, previously unseen, was a great experience. Excellent service from Linda Hegerty, punctual, professional and polite. We got you covered. shaun muir. Terrible customer service from the used car sales person. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Here are 8 tips for writing great reviews. Will definitely recommend. Hi Tony, Thanks for taking the time to leave us a review. All part exchange vehicle welcome with top prices paid. There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. We use dedicated people and clever technology to safeguard our platform. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. Speak to our team today and start your Park Lane Journey. We use dedicated people and clever technology to safeguard our platform. Visit or call us on 0370 700 5216 today. E&OE. I can't think of any right now. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Verification can help ensure real people write reviews about real companies. Best wishes, BMW Park Lane. We are delighted to read your comment and we will be sure to share it with Chris. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. Hi Robert, Thanks for taking the time to leave us a 5 stars review! star star star star star. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. Find out more about how AdBlue works. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. Menu control Park Lane . Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . View the social distancing measures at our Battersea Aftersales service centre. The roads are calling. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. Introducing the all-new MINI Electric Convertible. Cons. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. Good afternoon, thank you very much for your wonderful comments! Now for the most exciting part. The BMW X5, X2, X4, 3 Series, and the first ever BMW i8 Roadster. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. Was not even offered a drink. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. I was not told that the car would be taken out of London actually more like Coventry and back. This is the BMW Park Lane company profile. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Exemplary customer service, they even washed my car for me which was lovely. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. BMW Park Lane. Always a stress-free experience. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Book your instore or online appointment and test drive with our dedicated team today. Start your new life on two wheels with the BMW Rookie To Rider programme. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. 1 person found this useful. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. We would be delighted to arrange an appointment with you. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT We are delighted to read your comments and we will be sharing this with Oskar and the whole team. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Region Vauxhall. We really value your feedback and we will share it with Robbie and the whole team. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! View our range of BMW cars, brought to you by Park Lane. Best wishes, BMW Park Lane. . Book a service. Enjoy competitive servicing prices with no compromise on quality. Can't fault the dealer, long may the 5-star service continue. 21. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. It's been bugging me as I gave a glowing report previously. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. Only while stocks last. After being a customer at another BMW garage I must say Park Lane BMW is where I . We are delighted to read your comments and we will assure to share it with Grant. Get in touch. Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. VIP,Diplomatic,Tax Free,Security Cars. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. You must do this within six months of our final response. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. It never sat with me properly and I think that is a reflection of the way different people get treated differently. If youd be interested in joining our Park Lane Party, please email us. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Will definitely be coming back for my next service. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. This is the main paperwork part of your lease. We are always ready to help with any queries you have on your BMW.. General: 01926 333888. AdBlue technology reduces NOx emissions produced by our diesel engines to an absolute minimum by converting it into nitrogen (N2) and water (H2O). We also ensure all reviews are published without moderation. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. However I want to bring a matter up. Good Afternoon Clive, Thank you very much for your 5 stars review! We also ensure all reviews are published without moderation. WAYNE MANTON The car is now water tight - I'm a very happy and dry driver! Visit us for all your BMW New, Approved Used & Aftersales needs. BMW Group Specialist Sales Division Park Lane London. BMW Motorrad Park Lane is a credit broker, not a lender. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. Ref No. Good Morning Charlotte, Thanks for taking the time to leave us a review. If you are interested in going, you can find out more about the trip here. No. Registered No : 667783. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. My point of contact was Jordan Mullan. Also when I went to collect the car it was a state. We will share it with Matthew and Billy. Terms and conditions apply. Get in touch with us online or on the phone to book your visit. Thank you. Couldn't be happier with the car so far. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. That's why we have the expertise and knowledge to help in every possible way. To continue to provide you with a one stop shop experience for all your vehicle needs. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). Service: 01926 333888. Corporate Sales Manager. Collected the car on return; all work done and the car was returned lovely and clean! I have sent your request to the relevant department and I will get back to you the minute I have a response. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . We are delighted to read your comments and we will share it with Jordan. Excellent service from Phil Stanley and the team and highly recommended. Any payments made to us will not affect the amounts you pay under your finance agreement. 29 January 2019. Car dealership. 0370 700 5216. It goes against our guidelines to offer incentives for reviews. Motorcycle Dealership. Best wishes, BMW Park Lane. Opening Times. Read employee reviews and ratings . Obviously not. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! Registered Name: BMW Park Lane. BMW Motorrad motorsport director. Explore all of our BMW models and find your own dream bike today. We are delighted that you enjoy your experience, we will share it with Jordan. 0% Reviews. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! 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