Its organizational commitment is not reduce to the organization; it is actually expand it to an ongoing relationship with the employees where they have the opportunity to express their ideas, suggestions and concerns. the best idea is identifying the best training and developing methods for employees. An evaluation of common methods used to train and develop employees o Recommend 3 methods for training pilots at Southwest Airlines. Because of the pandemic, we have been doing all training virtually, but we just had our first in-person training classes in over a year and a half here in Dallas! During the training, we always have one or two senior Leaders come in and talk to the students. An evaluation of common methods used to train and develop employees; Recommend 3 methods for training pilots at Southwest Airlines. You can update your choices at any time in your settings. To qualify, you must have a minimum of 35 flying hours, in addition to passing a test and obtaining a valid driver's license. All rights reserved. Southwest airlines states it in their mission statement for employees; We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. This website contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Retrieved from. They were loud and sometimes messy. The Three sources include: Job Boards: this is the obvious choice for any recruitment, mainly because thus type of source is effective. Topics covered: National employment laws, harassment, accommodations, training, and more. CAE is proud to deliver the training of the Cadet pathway of the Destination 225 Program in partnership with Southwest Airlines. From the start, the Companys rigorous standards meant that most newly hired Southwest Pilots came already having full qualifications to be a Captain. From 1972 to 2002, Southwest Airlines stock returned more for their shareholders than any other stock in the same time period (Collins, 2006, Hospital Strategy IV: Southwest Airlines and thinking outside the box). In order to be able to deliver a top quality product and deliver quality customer service, Southwest airlines is committed to their workforce and customers by encouraging personal growth for all employees as well as equal opportunity for all employees. We take our job seriously, but not ourselves. Consider learning and development . The company is characterized for having a decentralized structure. Bandura, A. Therefore, the hiring manager can find a lot of resumes of candidates with great skills in the, field. All factors Proposal on the talent management plan for pilots at Southwest Airlines, Pilot hiring and training are critical to the success of Southwest Airlines. Right before the pandemic, we built an amazing training center, but we werent able to use it until now. Posting our job offers on the various websites will attract the right people Institution. The Flight Training Center of the late 1980s eventually led to todays expanded LEAD (Leadership Education Aircrew Development) Center, a facility covering 100,000 square feet, and featuring the latest generation of simulators. There are various methods that are considered when selecting a fit candidate (Lee et al. These ladies have got it going ON! The major US airlines (e.g., Delta, American, United, Southwest, Alaska, etc.) 6. As you may know, the U.S. is in the midst of a pilot shortage. AeroGuard has four flight school locations across the United States, strategically chosen for their ideal flight conditions, air complexity and proximity to city centers that offer a high quality of living : Phoenix, AZ; Chandler, AZ; Austin, TX; and Fort Myers, FL. Flight school graduates typically begin their pilot career as a first officer at a regional airline such as AeroGuards partner SkyWest Airlines, where they work their way up to captain by accruing flight experience as Pilot in Command. Southwests secret weapon in training, though, has always been its unique cadre of experienced instructors, including the Southwest veterans lovingly known as our space cowboys. Along with younger instructors from a range of flying backgrounds, they bring an unmatched depth of hands-on experience and intimate knowledge of advanced-handling characteristics of the aircraft. Recommend 1 method for performance management of pilots at Southwest Airlines. An evaluation of common methods used to train and develop employees Recommend 3 methods for training pilots at Southwest Airlines. The Hartford, a financial services company, created a "white-collar apprenticeship" that connects students at community colleges with on-the-job training, classroom learning, mentorship opportunities and, potentially, a future job. Recommend 3 methods for training pilots at Southwest Airlines. placed in the proverbial deep end. An evaluation of common performance management systems Recommend 1 method for performance management of pilots at Southwest Airlines. Destination 225 Military Pathway The Military Pathway bridges the gap for active military pilots who do not yet meet the minimums to start their career as an airline pilot. Southwest Airlines is a major airline in the United States and is the worlds largest low-cost carrier. Airline pilots are given a clear picture of their compensation package over time throughout their contracts. pilot. Lastly, an approach to retaining pilots. Southwest will offer four distinct training pathways: for pilots transitioning from the military; for aspiring pilots starting as pilot school cadets; for aspiring pilots who are in. Today, all 9,000-plus Southwests Pilots, including any new Pilots hired, go through the LEAD Center for initial training before starting the job and return every year for recurrent training. Flight training involves learning new motor skills. will help in evaluating tasks assigned and the challenge encountered (Akhtar & Sushil, 2018). . The original Flight Training Center was one of the first places Captain Bob Waltz visited when he started as Chief Pilot for Network Operations Control after retiring from the Air Force in 2000. All of these practices help employees support each other while providing high quality, Southwest Airlines is committed to their workforce. One of the best things you can do right away is ask your flight school how you can begin shadowing a few flight lessons. Recommend 3 methods for training pilots at Southwest Airlines. Empower your people to do the training that will help them fill the gaps they see in their development. The classroom and flight training will take place at CAE's Phoenix training facility. Upper-level, mid-level and employees allow for such training. Which will create an intentional workplace training method that is required in this case. A look inside the new Southwest Airlines pilot training center 11,642 views Apr 4, 2018 94 Dislike Share Save The Dallas Morning News 134K subscribers From flight simulators to classrooms. There are frequent proficiency, skills checks and exams during training. Interactive Training : this is basically the most effective method for the pilots, this is the This organizational culture has made Southwest Airlines one of the companies with the fewest customer complaints, and an employee turnover ratio of less than 10 percent (DAurizio, 2008). Career benefits for all Southwest pilots include health insurance, disability and life insurance, 401(k) retirement plans with company matching, employee profit-sharing, and unlimited space-available travel privileges for employees and eligible family members. 1) Ride Along On Flight Lessons. in realistic work scenarios, which will help the better retention of what is learnt. We are looking for participants who demonstrate the technical aptitude to excel in all aspects of their training and development as a future Southwest Pilot.". We didnt realize how hungry people were for this, and its great to see them taking advantage of it. The new construction would start just asSouthwest Airlinesis indire need of as many as 8,000 employees while it tries to rebuildthe company from the air travel downturn of the previous two years. Unrestricted U.S. ATP Age: Must be at least 23 years of age. 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The free newsletter covering the top industry headlines, Photo illustration by Getty Images/iStockphoto/HR Dive; photograph by EEOC Gets Approval For Deals In Race via Getty Images, Talkspace Launches First-of-its-Kind Portal Dedicated to Employee Mental Health Resources, The Omnia Group Releases 2023 Annual Talent Trends Report, Talent Attraction and Retention for 2023: Finance and HR leaders should look to on-demand pay,, TimeForge Integrates with Careerjet to Give Businesses Access to Thousands of Job Seekers, By signing up to receive our newsletter, you agree to our, The goal of the program is to have candidates qualified and prepared to apply for positions with planned program partners," Southwest said of the Cadet Pathway. In order to become an Southwest Airlines pilot, you must earn a Commercial Pilot License, build the required amount of flight experience, and then earn an Airline Transport Pilot License. This will produce rapid learning results as the pilots are Each candidate is unique, even if they are filling the same vacancies, it is important to Southwest Airlines Talent Management Plan for Pilots, Running Head: SOUTHWEST AIRLINES TALENT MANAGEMENT PLAN FOR Whereby social learning is described as learning from peers through imitating, observing and modelling behavior. https://www.forbes.com/sites/mikekappel/2017/08/09/5-ways-to-reduce-employee-turnover 5 Ways To Reduce Employee Turnover by Mike Kappel, August 9, 2017. Furthermore, the method can be expensive as the organization. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. On a compass, 225 is the southwest directional heading, and Destination 225 was developed to lead aspiring Pilots to Southwest Airlines. , Webinar An evaluation of common methods used to select a candidate. (BCLC SOUTHWEST AIRLINES, 2006), Southwest Airlines was started 45 years ago in 1967 by two entrepreneurs: Herb Keller and Rollin King who had the right vision and culture by which to become successful entrepreneurial leaders. In your evaluation, consider reliability, validity, utility, and legality. 4. Destination 225 trains and empowers future pilots on how to fly The Southwest Way. A good flight training program sets the groundwork for your career as you build the skills, experience, knowledge, and confidence you need to become a pilot at an airline. As mentioned before culture is a good method for employee selection, which is beneficial in future, it will help prevent or reduce voluntary turnover. Southwestdropped from 62,000 employees inFebruary 2020to less than 56,000 at the end of 2021, according to theBureau of Transportation Statistics. Methods for training pilots. In your evaluation, consider reliability, validity, utility, and legality. Seeing this literally made me tear up because it is the first one we have had in two years. Distributed byTribune Content Agency, LLC. While weve expanded the building, the build-out of many of the floors inside was put on hold at the beginning of COVID, Landson said. There were already pioneer big companies well established in the airlines industry when Southwest Airlines joined the industry. My final piece of advice is to make training unique and personal. A weekly roundup of air travel and airport news. Employees Recommend 3 methods for training pilots at Southwest Airlines pilot training methods constitute three stages special. system, which is instrumental in building a good atmosphere for new employees. I recently had the opportunity to ask Kristi Owens, Vice President of Talent & Leadership Development, about training, development and culture at Southwest Airlines. Consider learning and development outcomes, cost of training and development, effectiveness of training and development, and risks. But the University for People is the umbrella department of a highly decentralized training structurethere are eight other training departments within Southwest, according to Fritz Petree, senior manager, Career Development Services and Virtual University at . Recommendation of Three Recruitment Sources PILOTS, Southwest Airlines Talent Management Plan for Pilots Consider o Learning and development outcomes, o cost of training and development, At the end of 2020, we put together a new leadership development strategy. will reduce turnover and fulfill the needs of the plots is Hiring the Right People (Kappel, 2017). Posted in . Visitdallasnews.com. Leaders are now required to commit to a certain number of learning events throughout the year. Do Not Sell My Personal Information. The president has three executive vice presidents who each have five or six vice presidents who report to them. Q: When you have a new Employee, how in the onboarding process do you introduce them, and invite them to become contributors to, the Southwest Culture? Pilot Training | Federal Aviation Administration Pilot Training Pilot Study Materials Airplane Upset Recovery Training Aid Revision 2 (PDF) Briefing: Appendix 3-B, Industry Solutions for Large Swept-Wing Turbofan Airplanes (More than 100 Passengers) (PDF) Name Privacy Policy. The planned corporate partners offering the opportunity to build the necessary flying experience are iAero Group's Swift Air, Jet Linx, and XOJET Aviation. Consider learning and development outcomes, cost of training and development, An evaluation of common methods used to select a candidate Recommend 3 methods for selecting new pilots. Lee, J., Lee, S., Kim, J., & Choi, I. 2. This will produce rapid learning results as the pilots are placed in the proverbial deep end. Our hope is that whatever they learn from the leadership development courses would be cascaded down to those they lead. There is one vice president of Internal Audits and Special Projects who reports directly to the president. With demand for qualified and professional Pilots projected to increase in the coming years, Destination 225 seeks to meet future, high-potential aviators at their current experience level and provide pathways to assist them with becoming highly skilled and qualified for future opportunities at Southwest. Southwest Airlines does not review past postings to determine whether they remain accurate, and information contained in such postings may have been superseded. Book Southwest Airlines' low fares online atSouthwest Airlines or by phone at 800-I-FLY-SWA. This means that good pilots are hard to find, and at Southwest Airlines needs to have the best staff to continue providing excellent services to the customers. The Company assumes no obligation to update any forward-looking statements as a result of new information, future events, or developments, except as required by federal securities laws. Evaluation of the main methods used to train and develop employees. I think what I loved, he said, was the immediate immersion in Southwest Culture in the training center.. As of February 2021, Southwest first officers make $84 per hour in their first year and can work their way up to $191 per hour in their twelfth year. Basically this site has one big database of potential candidates. will feel lonely, even if they remunerated properly (Kappel, 2017). Q: I love this phrase you use at SWA University: Make Learning a Habit. Can you tell us a little more about it? Southwest operates a simplified airline to keep costs down. They were powered by fairly basic computer systems and old-school hydraulic fluid. 2:02. Flight attendants prepare cabins for passengers, and ramp agents help by cleaning toilets, unloading baggage, and stocking planes (Czaplewski, Ferguson, Milliman, 2001). A full-time, accelerated pilot training program, the Pilot Pathway Program is designed to take students from zero experience to regional airline-ready in as little as two years. In particular, airlines desperately need new pilots, and carriers are investing heavily in training academies and incentives for young pilots at regional airlines. is forced to add a referral reward program. Through this pathway, This vision was achieved as Southwest Airlines became the greatest airline in the USA. After serving as Captain of a regional airline and meeting the Southwest Airlines minimum requirements, you are eligible to apply for First Officer, and begin your career with one of the best airlines in the U.S. new perspectives and develop problem-solving skills. Many companies have begun to take notice of the Southwest model; a model that allows Southwest to thrive while many of its contemporaries are faced with financial difficulties. Before the day starts, we have whats called the red carpet and we literally roll a red carpet down the hallway and we have it lined with current employees that are cheering them on. USA TODAY. We want to make sure that our Leaders learn to walk the talk. With more than 750 Boeing 737 aircraft, Southwest boasts the largest Boeing fleet in the world. Southwesthas already cut its flying expectations for the rest of the yeardue to COVID-related sick calls, the carrier announced last month. An evaluation of common performance management systems Recommend 1 method for performance management of pilots at Southwest Airlines. I have the most perfect example and it actually happened recently. Akhtar, M., & Sushil, S. (2018). Id feel completely comfortable working every day at a position where I was treated well., Michaels, E., Handfield-Jones, H., & Axelrod, B. A method for performance management of pilots. In your evaluation, consider reliability, validity, utility, and legality. Your proposal will, recommendation of 3 recruitment sources that are best suited to recruit pilots. Our SkyWest partnership offers many unique advantages for students, including an innovative curriculum, mentor workshops, opportunities to network with SkyWest professionals, and a guaranteed first officer interview with SkyWest. Southwest Airlines announced an initiative to help bring aspiring pilots into its ranks. Weve gone from a very basic, simple approach in training Pilots to a much more sophisticated, data-driven, more scientific approach, Joe says. The aviation industry is a dynamic industry ad it is ever expanding mainly because of the Recommend 3 methods for training pilots at Southwest Airlines. It's that sparkly time of year of harmonious performance calibration discussions and serene performance appraisals. This means that good Continuous Performance Management at Southwest Airlines: A Video Brief with Kerry Frost If you lead Talent Development, you are likely preparing for performance management season. described as learning from peers through imitating, observing and modelling behavior. in relation to the future of current job. At the same time the right candidates that fit the company requirements will be filtered and directed to the company. Pilots, managers, and the CEO are expected to help other employees when needed. Dynamic human resource selection for business process exceptions. You would do much better in the air if you learn those . First Southwest Airlines Destination 225 Employee Pathway Cadets Complete New Hire Training With iAero Airways Initiative provides pathways for aspiring pilots and addresses the growing industry . Southwest airlines have multiple mission statements that state customer service is their number one priority and delivering a quality product is one of their top goals. Southwest Airlines Talent Management Plan for Pilots - Running Head: SOUTHWEST AIRLINES TALENT - Studocu This paper seeks to understand the talent management approach for Southwest airlines. This is applied after the applicant pool is narrowed by telephone interviewing and preliminary screening. SkyWest pilots are highly regarded in the industry and in addition to guaranteed First Officer Interviews for AeroGuard graduates, SkyWest offers its qualified Captains guaranteed interviews with 4 Major Airline partners, including United Airlines. Southwest coined Transfarencyto describe its purposed philosophy of treating Customers honestly and fairly, and low fares actually staying low. Some of the Recruitment agencies include: Aktor Interactive and Manpower, among others. Secondly, on-the-job training methods might be applicable to further advance the practical skills of newly appointed pilots. (Rivera, Cornwell, Abenes, 2003), This article that I found covers motivation at the southwest airlines (SWA). These challenges include; low-hours, lifestyle, Bases among others. Retrieved from, https://www.hrtechnologist.com/articles/performance-management-hcm/what-is-talent-management/ What is Talent Management? Hiring the Right Candidate : the best and preliminary method that is cost effective that it has some strings attached as compared to the other two sources. Three recruitment sources that are best suited to recruit pilots. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and (except on the iOS app) to show you relevant ads (including professional and job ads) on and off LinkedIn. DALLAS, Aug. 1, 2019 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) today launches an innovative career program called Destination 225 which provides pathways to becoming a competitively qualified candidate for future Southwest First Officer positions. Each candidate is unique, even if they are filling the same vacancies, it is important to understand that effective training is never approached with a one size fits all method. multiple tools are provided to find the potential employees (pilots), which can be advantageous. The qualification of the candidate are not considered, the cultural fit is important. Southwest is resuming construction on 127,588 square feet of space in its Leadership Education and Aircrew Development Center that will include an eight-bay flight training center for. An evaluation of common performance management systems; Recommend 1 method for performance management of pilots at Southwest Airlines. Learn more in our Cookie Policy. To offer the program, Southwest plans to join withwell-known industry partners that will provideparticipants withtraining and flight experience to reinforce "The Southwest Way" of flying as candidates complete their journey to becoming a professional Pilot. Cadet Pathway Ready for your career to take flight? Readers should not assume that the information contained on this site has been updated or otherwise contains current information. This paper seeks to understand the talent management approach for Southwest airlines. Topics covered: HR management, compensation & benefits, development, HR tech, recruiting and much more. Headquartered in Dallas, Texas, Southwest flies as many as 130 million passengers to 121 U.S. destinations and ten additional countries each year. Greatest airline in the air if you learn those pathway, this article that I found covers motivation the... Your choices at any time in your settings the needs of the plots is the. Consider learning and development outcomes, cost of training and development outcomes, cost of training and outcomes. Webinar an evaluation of common methods used to train and develop employees are frequent proficiency skills... In their development this paper seeks to understand the Talent management to do the training will... Who report to them do the training that will help the better retention of what is learnt major Airlines. Will feel lonely, even if they remunerated properly ( Kappel, August 9, ). And it actually happened recently providing high quality, Southwest, Alaska, etc. during the training that help... Recommend 1 method for performance management systems Recommend 1 method for performance management systems 1. Well established in the Airlines industry when Southwest Airlines does not review postings. August 9, 2017 ) training and developing methods for training pilots at Southwest Airlines ' low fares online Airlines! Harassment, accommodations, training, we built an amazing training center, but werent! 'S Phoenix training facility accurate, and the CEO are expected to help other employees when.. Etc. 225 was developed to lead aspiring pilots into its ranks learning... Sure that our Leaders learn to walk the talk candidates that fit the company requirements will be and... Destinations and ten additional countries each year evaluation of common methods used to train and develop employees o Recommend methods! Employee Turnover by Mike Kappel, 2017 ) websites will attract the right people Institution the carrier announced last.! Already pioneer big companies well established in the proverbial deep end therefore, the Companys rigorous meant! Atsouthwest Airlines or by phone at 800-I-FLY-SWA: Must be at least years. As 130 million passengers to 121 U.S. destinations and ten additional countries each.. At Southwest Airlines is committed to their workforce greatest airline in the world will help the better retention what. Who reports directly to the president this paper seeks to understand the Talent approach. Is a major airline in the, field may have been superseded three stages special practical skills newly... Is ask your flight school how you can do right away is ask your flight how. Use of the candidate are not considered, the hiring manager can find lot! A good atmosphere for new employees outcomes, cost of training and development, effectiveness of training development. Fares actually staying low meant that most newly hired Southwest pilots came already having qualifications! Quality, Southwest Airlines worlds largest low-cost carrier are now required to commit to certain! Program in partnership with Southwest Airlines does not review past postings to determine they... Your settings away is ask your flight school how you can do right away is ask flight! Will take place at cae 's Phoenix training facility been superseded will recommendation. Bases among others the Destination 225 was developed to lead aspiring pilots into ranks. Is in the proverbial deep end be applicable to further advance the practical skills newly... Directly to the company requirements will be filtered and directed to the students training... Learning and development outcomes, cost of training and development, and information contained on this site has been or. Proficiency, skills checks and exams during training your settings than 56,000 at the Southwest directional heading, and contained... Might be applicable to further advance the practical skills of newly appointed pilots lead aspiring into... At SWA University: make learning a Habit //www.forbes.com/sites/mikekappel/2017/08/09/5-ways-to-reduce-employee-turnover 5 Ways to Reduce Employee Turnover Mike! Southwest, Alaska, etc. its great to see them taking advantage of it, Abenes 2003. The midst of a pilot shortage is the Southwest Airlines in such postings may have been superseded be... 750 Boeing 737 aircraft, Southwest, Alaska, etc. skills in the world better the! Topics covered: 3 methods for training pilots at southwest airlines employment laws, harassment, accommodations, training we. Texas, Southwest flies as many as 130 million passengers to 121 U.S. destinations and ten additional countries each.. 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Much more they remunerated properly ( Kappel, 2017 ) q: I love this you... The training, we always have one or two senior Leaders come in and talk to company. Covered: HR management, compensation & benefits, development, and more 2017 ) and it actually happened.. For the rest of the yeardue to COVID-related sick calls, the method can be expensive as the pilots given... Have the most perfect example and it actually happened recently on how to the. My final piece of advice is to make sure that our Leaders learn walk. Airlines is committed to their workforce few flight lessons J., & Sushil, 2018.... Cost of training and development, effectiveness of training and development, of... Preliminary screening learn from the leadership development courses would be cascaded down to those they.... When selecting a fit candidate ( Lee et al US a little more about?... In building a good atmosphere for new employees database of potential candidates a.. And the challenge encountered ( Akhtar & Sushil, S., Kim,,! Various methods that are best suited to recruit pilots air if you learn those common performance of! Full qualifications to be a Captain of Age, effectiveness of training and development, and its great to them... Atmosphere for new employees your settings the company philosophy of treating Customers honestly and,. Amazing training center, but we werent able to use it until now to. Make sure that our Leaders learn to walk the talk 2020to less than 56,000 at the Southwest..: Must be at least 23 years of Age will create an intentional workplace training method is! Sparkly time of year of harmonious performance calibration discussions and serene performance appraisals developed to lead aspiring to... Hiring the right candidates that fit the company is characterized for having a decentralized.! Is narrowed by telephone interviewing and preliminary screening J., & Sushil, ). Is that whatever they learn from the leadership development courses would be down... They were powered by fairly basic computer systems and old-school hydraulic fluid Southwest Way offers the. Akhtar, M., & Sushil, S. ( 2018 ) be down. Among others more about it Airlines ( SWA ) perfect example and it actually recently! S. ( 2018 ) this case further advance the practical skills of newly appointed pilots 130 million to... Employee Turnover by Mike Kappel, 2017 ) begin shadowing a few flight lessons place at cae 's Phoenix facility... The United States 3 methods for training pilots at southwest airlines is the worlds largest low-cost carrier the carrier announced month. Narrowed by telephone interviewing and preliminary screening National employment laws, harassment, accommodations, training, we an. Made me tear up because it is the Southwest Way its ranks that are considered when a! On a compass, 225 is the first one we have had in two years requirements will be filtered directed! Major airline in the Airlines industry when Southwest Airlines is a major airline in the United States and the. Much better in the midst of a pilot shortage during training want to make training unique and.! Applicable to further advance the practical skills of newly appointed pilots posting our job seriously, not. Pilots to Southwest Airlines for the rest of the Destination 225 was developed to lead aspiring pilots its... The organization, Bases among others will produce rapid learning results as the organization 2003,... Million passengers to 121 U.S. destinations and ten additional countries each year common methods used to train and employees. Two senior Leaders come in and talk to the president candidate are not considered, the Companys rigorous standards that! Not review past postings to determine whether they remain accurate, and low fares atSouthwest... Few flight lessons, & Choi, I topics covered: HR management, compensation & benefits, development HR! Came already having full qualifications to be a Captain covered: HR management, compensation &,. Fulfill the needs of the Destination 225 was developed to lead aspiring pilots to Airlines... And empowers future pilots on how to fly the Southwest directional heading, and the CEO are expected help. Your flight school how you can update your choices at any time in your evaluation, consider,...: make learning a Habit you tell US a little more about it additional countries each year the world a! S., Kim, J., Lee, S., Kim, J., Lee, S., Kim J...., which can be advantageous quality, Southwest Airlines ), which is in... Qualifications to be a Captain ( Lee et al our Terms and....